Cannot save game or restore previously saved game

:arrow_forward: GAME INFORMATION

  • **BUILD 101.101: 4874
  • PLATFORM: Microsoft Store
  • OS: Windows 10 Insider Preview 20226

:arrow_forward: ISSUE EXPERIENCED

:question: DESCRIBE THE ISSUE IN DETAIL (below). Limit to ONE issue per thread.

All of a sudden, I have lost the ability to save a game or restore a previously saved game in Age of Empires II Definitive Edition.

The file list of saved games does not populate, despite waiting for almost an hour.

:arrow_forward: FREQUENCY OF ISSUE

:question: How often does the issue occur? CHOSE ONE; DELETE THE REST.

  • 100% of the time / matches I play (ALWAYS)

:arrow_forward: REPRODUCTION STEPS

:question: List the DETAILED STEPS we can take to reproduce the issue… Be descriptive!

Here’s the steps to reproduce the issue:

  1. Launch game
  2. Click on Saved Games button
  3. List of saved games never populates.

:arrow_forward: GAME FILES

:question: Include a OneDrive or Google Drive link to a SAVE GAME or REPLAY FILE (.aoe2record) of the match where you encountered the issue.

:arrow_forward: IMAGE & ATTACHMENTS

:question: Attach a relevant PICTURE (.jpg, .png, .gif), VIDEO (.mp4, YouTube), DXDIAG FILE (.txt), or CRASH/GAME LOGS (.aoe2record, .txt) below.

its already tracked as a known issue.

Try to delete some saved games/replays at “C:\Users\{username}\Games\Age of Empires 2 DE\{userId}\savegame”. Maybe it makes it easier for game to load the list