📌 [HOW TO] Find and share SAVE GAME and RECORDED GAME Files

One of the most valuable pieces of information you can provide when reporting an issue is a SAVE GAME or GAME RECORDING of the match or scenario where the issue occurred.

Doing so not only provides us with a clear timeline of the circumstances leading up to the problem you’re experience, but provides the unique opportunity for our Quality Assurance (QA) teams to analyze the file using their debugging software—which uncovers information about what happened during the match.

Here are some steps to help you provide these critical files!

:mag_right: Finding your Game File

Here’s how to find and share your save game or recorded game file:

  1. Launch Age of Empires II: Definitive Edition.
  2. Click the ‘SINGLE PLAYER’ button on the title screen.
  3. Click the ‘LOAD GAME’ button.
  4. Click the Open Saved Games Folder button. This will automatically open an explorer menu.
  5. Find the file of the Replay or Save Game that highlights the issue.

:open_file_folder: File Extensions

Save games and recorded games will use the following file extensions:

Save Game .aoe2spgame
Game Recording .aoe2record

:outbox_tray: Sharing the File

If you’re unable to host the files here on the forum (as a new account), you can use a file hosting service to upload the file and share the link. Here are a few we recommend:

You can then right-click the file to generate a sharable access link, then you can include that link (and the file name) along with your bug report.

Game Crashes
Unable to restore *any* multiplayer save
Elite Genitour unavailable
Game doesn't attempt to fetch game data after small internet drops while *spectating*
Game crashes to desktop sometimes
Save game menu takes a long time to load up
Lost 22 ELO in team games without even playing
Kotyan Khan Mission 4 impossible to complete
Problem hunting boar / rhino / etc
Lumberjacks idling
Defeated AI still patroling units
Campaign Progress Lost at Restart
[Bug] Tooltips do not Display the Cost of Age Advancement Upgrades
Screen and game freezes in MP or SP; happens occasionally after Novemberpatch
When will the devs fix the Elo calculation?!
Hotkey Menu Takes Forever to Load (over 1 minute)
Conquistador hit calculation is bugged
Unable to sign into Multiplayer Services
Stil not playable since Hotfix
Age Up Info Missing From Tooltip
Freeze then Crash to Desktop during ranked team game (battleserver.exe)
UI vanishes when using mods for prolonged time period
Game crashes when reporting a player
Spectating the game using URL breaks spectating
[MERGED] Late-game performance in team games deteriorated in anniversary patch (42848)
FPS Drops After Anniversary Update
Chasing the crown achivement not working
Enemy Alt F4 when i defeated him and game dont gave me the points
Chasing the Crown Archivement doesn't works
Quick game TG map selection
Game crashes when reporting a player
Match making system not working
Low FPS UI in multiplayer
History Text Mods not working
Burmese Lumber camp upgrades?
Game randomly crashes in MP
Game Permanently Slower After Map Editor Crash
Game Replay and spectate stuck in Gaia
One of the US (east) servers has massive input delay
Game crash with last hot fixe
Stats overlap with Campaign Story
TC appears thrice in FoW
Game crashes as soon as combat starts, repeatable
Bad performance even after hotfix
[MERGED] Ranked Random map Game Crashes when tech tree is opened
Game crashes to desktop if you have tech tree open when matchmaking finds a game
Game crashes during matching while viewing tech tree
Campaign progress no longer saving (since Nov update)
[MERGED] Late-game performance in team games deteriorated in anniversary patch (42848)
Imperial Camel Icon on UI bugged
Villagers can drop off resources at an unfinished unpacking Town Center [Empire Wars] [Nile Delta]
Modify Attribute (Attack) doesnt work on Buildings (Castles)
Game crashes to desktop if you have tech tree open when matchmaking finds a game
Splitting super unreliable
Extreme lag in team games after Imperial (post 42848 patch)
Create a game but no one sees it
Scenario "Player Choose Teams" bugged
Huskarl unit icon doesn't match the player color
Elite Steppe Lancer upgrade obstructed by Elite Battle Elephant in All Tech Mode
War Elephant Icon Hollowed
Black texture bug leads to crash (can reproduce everytime)
Looping an Inversed "Object Selected (Multiplayer)" does not have the desired effect
Quick Play map pool bug (new november big patch)
Game crash
Locked Civs in Scenario doesn't work for Single Player Skirmish Setup
Removing items from global queue not working properly if building has both units and technologies in the queue
Removing Items from the Global Queue is Buggy
[BUG] Stuck in civilization overview when picking one. Force exit AOE2 DE
Lobby Browser Is Missing Game Mode Filter Option for Battle Royale
MicroMania Mod Crashes Game on Latest Release
Can not click anything in Lobby
TG ranked queue screen: Map prefer/ban settings visually wiped when host joined queue
Elite Steppe Lancer and Elite Battle Elephant Research icons overlap
Player Colour on Goth Huskarl Icon not working
Random civ not working as advertised
Map/camera pan stuttering
Game breaking bug in scenario editor
Diagonal screen tear in-game while scrolling around
Saved Game/Replays and Hotkeys menus take forever to load
Villager stops to attack boar after being sent to TC
Game breaking bug in scenario editor
Older replays Error
We can't spectate a game that was made before the last patch
Opening and Closing Options too fast removes all options, changes the language to Portoguese/Brazil and turns the game into Window Mode
MesoAmerican Trade Carts Make Horse Sounds when they should have villager voice sounds lol
AI building endless mines
Wrong civilization shown when restoring a multiplayer game
Sometimes a ranked game won't stablish connection right after a match
Restore function shows wrong civ for every non-ai player + inactive AI
Click-drag scolling gets stuck when trying to patrol/attack move
Freezing in multiplayer without hard crash, or direct disconnect. Cannot reenter queue without rebooting game
Villagers retain shift queue after being given a new task using TC waypoint
Art of War - Land Battle Cavalry Missing
Automatically cancel upgrade to next age
Graphical glitch occurring around farms
Create Object randomly creates invisible Forage Bushes
Experiencing 3 secondes freezes every minute during multiplayer matches since this morning
**[BUG]** Enemy Buildings Return Invisible when not in LOS
No allies vision of the mini map, no line of sight on the big map
[BUG] Random disconnecting < 10 minutes from match start (logs included)
Random Civ does still not work in MM
Map rotation is messed up post-server maintenance
Game crashed for no reason
Cannot save game or restore previously saved game
Music keeps playing after game is quit
7 (4+2+1) sheep on Arabia
Browse mods page freezes game
Game not responding & FPS drops
Models disappearing
The Profanity Filter Breaks Chat
Major UI Bug, can't move, can't do anything except watch the game
Weird Interface Bug
Matchmaking search failed: error -4
Se ha perdido conexion con el servidor
Missing Elite Genitour Berber
Units Disappear with Enhanced Graphics Pack
📌 [HOW TO] Report a Bug in AOE II: DE
I cant see flares of allies in the minimap
Greyed out screen during game
Arabia ranked 2v2 missing sheep
All Monks using Faith, including those not converting
Extreme ai tends to build unsafe lumbercamps, on the side of the woodline thats further away from the tc
[MERGED] Late-game performance in team games deteriorated in anniversary patch (42848)
When can we expect the fix for late game framedrop?
Fire ship without fire animation
Event Mods Bug
Stuttering during MP games
[MERGED] Late-game performance in team games deteriorated in anniversary patch (42848)
FPS Drops Persists After Anniversary Patch