Can't Play with steam friends and vice versa

[Shiroxox]

GAME INFORMATION

• BUILD #: Latest
• PLATFORM: Steam / Microsoft Store
• OS: Windows 10 /

ISSUE EXPERIENCED

^{DESCRIBE THE ISSUE IN DETAIL (below). Limit to ONE issue per thread.}
I can’t invite steam friends and they can’t invite me and we can’t join each other even from clicking on join lobby through the xbox app.
We can’t find the same games on the browser and can’t find each other when creating our own lobbies.
We have cross play enabled and both signed into our accounts.

FREQUENCY OF ISSUE

^{How often does the issue occur? CHOSE ONE; DELETE THE REST.}
constantly.

• 100% of the time / matches I play (ALWAYS)

REPRODUCTION STEPS

^{List the DETAILED STEPS we can take to reproduce the issue… Be descriptive!}
have two users one ms store and steam.

Here’s the steps to reproduce the issue:

1. have two users one on steam and ms store.
2. create lobby and invite the other user on the other platform
3. accept invite does nothing and can’t find each other through code.

EXPECTED RESULT

^{What was supposed to happen if the bug you encountered were not present?}
should join the other partners ranked game or casual lobby.

ACTUAL RESULT

^{What actually happened (what went wrong) because of the issue you’re reporting?}

nothing happens