:arrow_forward: GAME INFORMATION

  • BUILD #: ######
  • PLATFORM: Steam / Microsoft Store
  • OS: Windows 10 / Windows 7 / Mac / Linux

:arrow_forward: ISSUE EXPERIENCED

:question: DESCRIBE THE ISSUE IN DETAIL (below). Limit to ONE issue per thread.

A housemate and I have been trying to play Casual Multiplayer since launch and have not been successful AT ALL. Choosing the LAN or ONLINE options nothing ever changes. We couldn’t even join each other lobby whether through In-game invites, lobby search (NOTHING EVER COMES UP), and/or through the disastrous Xbox companion APP (Invites almost NEVER work, sound may trigger but no notifications can be seen. So many useless tabs BUT where to see invites are unclear). Almost every attempt ends with “HOST REJECTED” notifications and the only one time it “worked” the game crashed IMMEDIATELY with a “OUT-OF-SYNC” error. WHY IS IT SO HARD TO INVITE/PLAY CASUAL MULTIPLAYER WHEN WE ARE IN THE SAME ROOM? WHY DO WE NEED TO GO THROUGH THE TERRIBLE XBOX APP???

:arrow_forward: FREQUENCY OF ISSUE

:question: How often does the issue occur? CHOSE ONE; DELETE THE REST.

  • 100% of the time / matches I play (ALWAYS)

:arrow_forward: REPRODUCTION STEPS

:question: List the DETAILED STEPS we can take to reproduce the issue… Be descriptive!

Here’s the steps to reproduce the issue:

  1. Create GAME LOBBY

:arrow_forward: EXPECTED RESULT

:question: What was supposed to happen if the bug you encountered were not present?

Friend joins lobby, ready, match begins.

:arrow_forward: ACTUAL RESULT

:question: What actually happened (what went wrong) because of the issue you’re reporting?


:arrow_forward: GAME FILES

:question: Include a OneDrive or Google Drive link to a SAVE GAME or REPLAY FILE (.aoe2record) of the match where you encountered the issue.

:arrow_forward: IMAGE & ATTACHMENTS

:question: Attach a relevant PICTURE (.jpg, .png, .gif), VIDEO (.mp4, YouTube), DXDIAG FILE (.txt), or CRASH/GAME LOGS (.aoe2record, .txt) below.

Bump @Microsoft any updates on out-of-sync issues are still occuring?

yesterday came an update, that fixed OOS and crossplay.