Cinematics pixelated on high graphics settings

McLerristarr · June 10, 2021, 1:54pm

GAME INFORMATION

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GAME BUILD #: 100.12.29715.0
GAME PLATFORM: Steam
OPERATING SYSTEM: Windows 10

ISSUE EXPERIENCED

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When certain graphics settings are turned on (e.g. bloom, anti-aliasing), the movies that play at the end of the campaigns can appear in significantly lower quality. I tested turning some settings on and off and the results weren’t consistent, so I couldn’t narrow it down to a specific cause. It seemed to happen either as a result of any one of the settings being on or perhaps if the settings were too high overall (and maybe the game couldn’t handle them?). My computer is fine.

It affected the cinematic at the end of Ice but not the one at the end of Blood.

FREQUENCY OF ISSUE

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100% of the time / matches I play (ALWAYS)

REPRODUCTION STEPS

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Here’s the steps to reproduce the issue:

Turn all the graphics settings to the highest setting.
Watch the final cinematic of Act II: Ice.

EXPECTED RESULT

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Higher graphics settings should equal better graphics.

IMAGE

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Ippert · June 11, 2021, 10:19am

Hi @McLerristarr, does this still happen after the hotfix? I can’t reproduce this currently.

stepheneaux12 · June 11, 2021, 7:28pm

There was a hotfix? I’m still experiencing low fps.

EaglemutOP · June 11, 2021, 11:51pm

Only for Steam version currently.

McLerristarr · June 12, 2021, 1:56am

The hotfix didn’t fix this problem.

I haven’t finished the other campaigns to test their cinematics yet.

McLerristarr · June 12, 2021, 2:11am

I think the two settings that cause it are SSAO and Temporal Anti-aliasing. Turning either of them on causes the pixelation. FXAA doesn’t affect it.

vanontom · May 6, 2023, 3:51am

Thank you, McLerristarr. Confirmed the culprit was temporal AA (changed to FXAA and cinematics played much better). And yes, this is still broken two years later. (Another topic over here.)