Conection lost after wining a match

Age of Empires III: DE III - Report a Bug
1

:arrow_forward: GAME INFORMATION

:point_down: These details are CRITICAL; DO NOT skip them or your issue may not be reviewed.

  • **GAME BUILD #:**most updated
  • GAME PLATFORM: Steam
  • OPERATING SYSTEM: Windows 10

:arrow_forward: ISSUE EXPERIENCED

:point_down: DESCRIBE THE ISSUE IN DETAIL (below). LIMIT TO ONE BUG PER THREAD.

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a few secodns after winning a match, the conection is lost and its not posible to see map or statistics.

:arrow_forward: FREQUENCY OF ISSUE

:point_down: How often does the issue occur? CHOSE ONE; DELETE THE REST!

  • 25% of the time / matches I play (SOMETIMES)

:arrow_forward: REPRODUCTION STEPS

:point_down: List CLEAR and DETAILED STEPS we can take to reproduce the issue ourselves… Be descriptive!

Here’s the steps to reproduce the issue:

  1. play and win
  2. cannot see statistics because conection is lost sometimes

:arrow_forward: EXPECTED RESULT

:point_down: What was SUPPOSED to happen if the bug you encountered were not present?
to dont be disconected despite internet is good.

:arrow_forward: IMAGE

:point_down: ALWAYS attach a PICTURE (.jpg, .png, .gif) or VIDEO (.mp4, YouTube link) that highlights the problem.

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:arrow_forward: GAME FILES (SAVE / RECORDING)

:point_down: Attach a SAVE GAME (.aoe3Ysav) or GAME RECORDING (.aoe3Yrec) of the match where you encountered the issue. Link it below if using an external file service.
Grabar partida.age3Yrec (5.9 MB)

1 Like
2

Hi @raulramirez91 !

This does not happen to us. Did this happened to you more than once?

Thanks!

3

everyday practically, after winning or losing game , cant be there for a long time, im disconected, happens around 25% of times

4

i though it was to save server sources or something, it happnes to me often on 4vs4 games.

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everyday, we won this and after taht i was navigating on chrome and then i back to se statistics or just the map, and it disconected it me

6

This also happens to me sometimes.

1 Like
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Hi @raulramirez91 !

Thanks! We are already tracking this issue :smiley:

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you have to stay some minutes after a match ends, not sure if still present, because no bug list on patches , it happens mostly when players stay many minutes after a match viewing statistics or just there without exiting the match

10

Indeed still happens.