I have also been having this issue since launch. Some days I have 5 games no crash, and then today I had 3 crashes in a row. Ruins my game experience.
I have a Ryzen 2700X, and an RTX 2080 Super, with 32GB DDR4 3200MHz.
My error log also indicates GPU timeout
(I) [23:21:53.000] [000014744]: Local user framerate is [90.895447]
(I) [23:21:53.000] [000014744]: Local user MinDelay=[45ms], MaxDelay=[91ms], AvgDelay=[59ms], minRTT[243ms], maxRTT[316ms], avgRTT[296ms]
(I) [23:21:53.013] [000006944]: MessageCounts: inval=0/0, seek=0/0, join=0/0, ichk=0/0, sk_r=0/0, deny=0/0, Padd=0/0, Pdel=0/0, drop=0/0, data=142/0, mdat=232/464, voip=0/0, rchk=0/0, nudg=10/20, Thdr=0/0, Peer=10/20, PPrx=0/0, ping=0/0, Pfrg=0/0, rely=10/10, lb_p=7/4, lb_c=0/0, cast=0/0, cdat=135/0, sorq1=0/0, sorp=0/0, acto=0/0, spob=0/0, sorq2=0/0, setp=0/0, actr=0/0, lsim=0/0, rlbc=0/0, rlbc2=0/0, endg=0/0
(I) [23:21:57.578] [000013372]: D3DLOG Begin
(I) [23:21:57.578] [000013372]: D3DLOG End
(F) [23:21:57.580] [000013372]: Failed to Present. HRESULT = 0x887a0005 - The GPU device instance has been suspended. Use GetDeviceRemovedReason to determine the appropriate action.
Device removed reason = 0x887a0006 - The GPU will not respond to more commands, most likely because of an invalid command passed by the calling application.(I) [23:21:57.580] [000013372]: DB – no symbols loaded
(F) [23:21:57.580] [000013372]: – FATAL EXIT –
Failed to Present. HRESULT = 0x887a0005 - The GPU device instance has been suspended. Use GetDeviceRemovedReason to determine the appropriate action.
Device removed reason = 0x887a0006 - The GPU will not respond to more commands, most likely because of an invalid command passed by the calling application.(I) [23:21:57.582] [000013372]: D3DLOG Begin
(I) [23:21:57.582] [000013372]: D3DLOG EndApplication crashed.
I thought it might be software related, so completely nuked my windows install, but even with fresh windows 10, just graphics drivers and AOE4, I crashed in my first game. I tried underclocking and lowerring my power limit for my GPU, and had a couple of days with no crash- but today I had 3 in a row.
Really hope this can be figured out and resolved. I submitted my log files.