Disconnect after few minutes playing multiplayer (Problem persists after update)

how do you do that? im new

I’m logged in… Doesn’t fix it for me :confused:

Same problem, what we have to do to resolve that ?

for now using my mobile phone as a hotspot works for me (using mobile data). No more disconnects, uses about 20-30MB per game

how did u do that ? i’m interesting

Activate Mobile Hotspot on your smartphone and connect to it via Wifi

I upgraded 7 to 10 only for Age of 2 DE but I’m always disconnect after 5 min

It’s work by mobile 4G … 8Mo for my first game in multi.

I turn on the limited connection on Win 10 to avoid maj of windows on mobile data :stuck_out_tongue:

works it with iphone ? because ihaven’t a mac and when i active the share connection it happens nothing on my computer

I’m with game pass and I have the same problem

Did the Admins / Devs remembered of us when did this? https://www.ageofempires.com/news/age2-december-update/
that will be nice for sure.

We hope so, I just find it strange that not even an admin will communicate with us and say that at least they are aware and are looking for a solution.
I hope to play a full match before Christmas

The problem that is described by all of the people in the post are are 100% correct.

FORUM MODERATOR - WHY IS THIS STILL NOT TAGGED UNDER “KNOWN BUGS AND ISSUES”??

The cause of the problem is between AOE2 DE and the individual NETWORK ADAPTERS of the targeted computers.

For some people the network adapter seems to cut of at certain “timestamps” in the game - the common one beeing at 4:50-5:05 ingame timer - and it just DCes you. At a close look at what happens it seems that the network adapters gets cut off for a very brief moment at this timestamp. For most people it reconnects as soon as the disconnect happens and for others the adapter is actually turned off until they have turned it back on.(this is described in a seperate post)

The workarround for the issue has been confirmed by many by simply using a different network card or adapter. Some VPN’s alters the adapter driver and make a stable connection possible . Also people have confirmed the game works perfectly after 1. Using their phone network adapter 2. Buying another network card and plugging in the computer (USB/PCI card)

I am absolutely shocked that Microsoft or the AOE2 DE team have YET replied to this as it affects 1000’s of people (many not coming here to the forums for help - but just given up entriley.) I have 7 friends who bought the game and 3 of them had this exact issue. We managed to work around it by them buying a separate network card and using that instead (that 100% fixed the issue) Reinstalling network driver/updating drivers/reinstalling windows/tweaking ISP/changing DNS addresses/reinstalling the game (and the list goes on) did NOT solve the issue. Only by using a different network adapter or tweaking the network adapter could we work around it.

MBL - one of the top players of AOE2 has this exact problem, even though he have no idea himself whats causing it. Ive tried reach out to him, but he is just so fustrated. During is 24h stream he disconected at attleast 5 different games + he suffers from lobby issues.
HERE IS A LINK TO HIS 24H STREAM AT TIMESTAMP 2:53:30 HE DISCS AT 4:50 INGAME TIME. AT TIMESTAMP 4:53:45 HE DISCS AT 4:55 INGAME TIME. During the whole stream he talks alot about how fustrated he is with the issue - he tried to fix it several times doing alot of useless tweaking.

SOMEONE FROM MICROSOFT OR THE AOE2 DEV TEAM - PLEASE COMMENT ON THIS AND TELL PEOPLE THAT ITS UR FAULT INSTEAD OF TAKING UR PLAYERS THROUGH A HUGE LOOP OF TWEAKING THEIR SETUPS! STOP BEEING PASSIVE. THIS THREAD HAS MORE THE ENOUGH PEOPLE TO CONFIRM WHAT THE PROBLEM IS, AND YOU OWE PEOPLE THAT PAYED MONEY FOR YOUR GAME AN EXPLANATION OR A HOPEFULLY FIX - STOP BEEING SO ■■■■ PASSIVE - COMMON

This is what everyone is experiencing in this forum - and it happens even to pro players like MBL - which probably will QUIT playing DE if the issue is not resolved or official response from Microsoft happens.
Help us out here guys. I can post 1000’s of pictures from many differeny players with this EXACT disconnect issue.




VIDEO AGAIN OF MBL DISCONNECT: TIMESTAMP 14:15

Ok I still have the problem after today’s update. This is getting quite problematic.

So on 10 games, I got disconnected 9 times, always after 4:30 and before 10min into the game. My connection is very good.

DEVS - Hello - This is still an issue, and apperently from what my friends report worse after update.

Game Version: 32911

Issue:

After the newest patch, 2 out of 2 games still had me dropped from the multiplayer game. Basically unplayable at this state for me as someone who mainly plays multiplayer. I think so far after release I managed to finish only 1 or 2 multiplayer games of around 10 due to this problem.
I’m playing from germany with good connection, never have issues with HD or voobly of any kind.

Reproduction Steps:

  1. enter a game from the unranked lobby and encounter disconnect after 18 minutes
  2. enter a matchmaking 1v1 and encounter disconnect after 5 minutes

That is really frustrating, I had the same problems in the Beta, it should be fixed when the game was launched. And that is not the only thing it should be fixed and it wasn’t. I get the feelling they rushed the launching of the game, it probably needed one more month of Beta version.

Just tried again , dropped after 5 minutes. I think I won’t be touching the game until the next patch, this is just frustrating.

Hey guys,

I installed AOE 2 Definitive Edition and as a fan of AOM I tried to start a Multiplayer Match against AI with my friend instantly.
My friend has no problem but my game is disconnecting after less then five minutes (exactly between 4:40 and 4:50). I’m not able to reconnect even if I close the Lobby and try to open a new one. It’s disconnected untill I restart the game.

I really love the game offline but the fun I have offline is no comparison to the fun I’d have with my mate.
Thanks for your help :slight_smile: