Game closes suddenly with no error message

Age of Empires: DE Ask for Help
#1

Please help.
I cannot play this game very long without it closing and returning to windows desktop.
There is no error message or anything, it just closes.
Sometimes I can play for a minute, sometimes I can play for 10, without warning it closes.

The game is very laggy as it is.

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#2

My issue sounds a little different, but similar. My game will crash without warning and go back to desktop. No warning, no explanation. It also doesn’t happen very consistently. I appears to be completely random.

#3

Potentially related to the security scan from the debug log I posted elsewhere. Alternatively, it may be related to network connectivity.

#4

This is a known bug:

#5

I have this same problem - Game will crash with no error messages. It crashes after a few mintues of playing single player. it 100% of the time crashes when I try to run the benchmark test. I checked my GPU temp and it was fine afterwards. This is on the lowest graphics settings.

System:
Intel i5-4440 @3.1 Ghz
8 GB ram
AMD radeon R9 285

I really want to play this game and I have above the system requirements and recommendations.

#6

Do you have the enhanced graphic pack turned on when you see this?

#7

@JexBall

Yes - also, this appears to happen on certain machines. My macbook pro didn’t have any issues running this. The Lenovo P52s basically dies when it tries to run.

#8

Same here even after those two updates game keeps crashing with no error message. Whenever I try to run a Benchmark Test it crashes with no error message, and when i start playing after 10 min crashes suddenly with no error message as well. I have windows 10, i7, GTX 1060, 16 GB memory. I’m certain its not my pc the problem… I run any game here with no problem. I’ll want a refund if you guys can’t make me even play the game…

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#9

AND NO ENHANCED PACK INSTALLED…

#10

I just realized that this is in the AoE DE category but you said yes to EGP. Is this an issue with AoE II DE?

#11

I think I found some solution for the crash if your xbox account signed in the game just sign out it when I try that it worked for me.Issue might be xbox app. App probably trying to do something on background and it fails after that game closes

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