GAME INFORMATION
- **BUILD #: NOVEMBER PATCH
- **PLATFORM:Microsoft Store
- OS: Windows 10
ISSUE EXPERIENCED
GAME CRASH
- System
|||- Provider
| [ Name] Application Error |
|---|
|||- EventID 1000
| [ Qualifiers] 0 |
|---|
Version 0
Level 2
Task 100
Opcode 0
Keywords 0x80000000000000
|||- TimeCreated
| [ SystemTime] 2020-11-19T09:33:29.3309101Z |
|---|
EventRecordID 23944
Correlation
|||- Execution
[ ProcessID] 0
| [ ThreadID] 0 |
|---|
Channel Application
Computer xxxxxx
Security
- EventData
AoE2DE.exe
0.0.0.0
5faca87b
ntdll.dll
10.0.19041.610
e5d7ed5c
c0000005
00000000000dc6be
24c8
01d6be55c610dcf0
C:\Program Files\WindowsApps\Microsoft.MSPhoenix_101.101.42848.0_x64__8wekyb3d8bbwe\Game\AoE2DE.exe
C:\WINDOWS\SYSTEM32\ntdll.dll
5ec57a32-8c1c-40dd-9690-f1455a652b88
Microsoft.MSPhoenix_101.101.42848.0_x64__8wekyb3d8bbwe
App
FREQUENCY OF ISSUE
How often does the issue occur? CHOSE ONE; DELETE THE REST.
- Less than 25% of the time / matches I play (RARELY)
REPRODUCTION STEPS
List the DETAILED STEPS we can take to reproduce the issue… Be descriptive!
Here’s the steps to reproduce the issue:
GAME FILES
Include a OneDrive or Google Drive link to a SAVE GAME or REPLAY FILE (.aoe2record) of the match where you encountered the issue.
IMAGE & ATTACHMENTS
Attach a relevant PICTURE (.jpg, .png, .gif), VIDEO (.mp4, YouTube), DXDIAG FILE (.txt), or CRASH/GAME LOGS (.aoe2record, .txt) below.