Game crashes during matching while viewing tech tree

:arrow_forward: GAME INFORMATION

  • BUILD #: Anniversary Update 2020
  • PLATFORM: Steam
  • OS: Windows 10

:arrow_forward: ISSUE EXPERIENCED

:question: DESCRIBE THE ISSUE IN DETAIL (below). Limit to ONE issue per thread.

In multiplayer menu, during matchmaking in a party, when match is found while viewing tech tree, game completely crashes. This problem constantly happens and we experienced this on both Steam and Microsoft Store version.

:arrow_forward: FREQUENCY OF ISSUE

:question: How often does the issue occur? CHOSE ONE; DELETE THE REST.

  • 100% of the time / matches I play (ALWAYS)

:arrow_forward: REPRODUCTION STEPS

:question: List the DETAILED STEPS we can take to reproduce the issue… Be descriptive!

Here’s the steps to reproduce the issue:

  1. Create a party and invite people for ranked game
  2. Open tech tree and wait for match to be found
  3. When match is found game crashes and exits

:arrow_forward: GAME FILES

:question: Include a OneDrive or Google Drive link to a SAVE GAME or REPLAY FILE (.aoe2record) of the match where you encountered the issue.

:arrow_forward: IMAGE & ATTACHMENTS

:question: Attach a relevant PICTURE (.jpg, .png, .gif), VIDEO (.mp4, YouTube), DXDIAG FILE (.txt), or CRASH/GAME LOGS (.aoe2record, .txt) below.

A post was merged into an existing topic: Game crashes to desktop if you have tech tree open when matchmaking finds a game