Game freezes midgame

Age of Empires III: DE III - Report a Bug
1

:arrow_forward: GAME INFORMATION

  • BUILD #: 100.12.1529.0
  • PLATFORM: Steam
  • OS: Windows 10

:arrow_forward: ISSUE EXPERIENCED

:question: DESCRIBE THE ISSUE IN DETAIL (below). Limit to ONE issue per thread.

Game freezes midgame. Can’t click anything or scroll the map. If I click, Windows tells me the program is not responding and asks if I want to shut it down. RAM usage was at ~75% (of 16 GB), CPU was at 40%ish.

Specs:
Mainboard: Gigabyte Z97MX-Gaming 5
CPU: i7-4790K
RAM: 16GB DDR3 CL9-9-9-24 at 1600 MHz
GPU: RTX 2070
Storage: SSD

:arrow_forward: FREQUENCY OF ISSUE

:question: How often does the issue occur? CHOSE ONE; DELETE THE REST.

  • 50% of the time / matches I play (FREQUENTLY)

:arrow_forward: REPRODUCTION STEPS

:question: List the DETAILED STEPS we can take to reproduce the issue… Be descriptive!

Don’t know how to reproduce. Sometimes it happens, sometimes it does not. So far it has happened 2x in 3 MP games. Also happened in the Bolivar mission of the campaign when I reached the final fort.

:arrow_forward: EXPECTED RESULT

:question: What was supposed to happen if the bug you encountered were not present?

/

:arrow_forward: ACTUAL RESULT

:question: What actually happened (what went wrong) because of the issue you’re reporting?

/

:arrow_forward: GAME FILES

:question: Include a OneDrive or Google Drive link to a SAVE GAME or REPLAY FILE (.aoe2record) of the match where you encountered the issue.

:arrow_forward: IMAGE & ATTACHMENTS

:question: Attach a relevant PICTURE (.jpg, .png, .gif), VIDEO (.mp4, YouTube), DXDIAG FILE (.txt), or CRASH/GAME LOGS (.aoe2record, .txt) below.

1 Like
2

its a known bug for months already and it only happens when someone is getting defeated in team games

3

Makes sense cause that’s usually when it happened. The term “midgame” might be a bit misleading here.

1 Like