it might look heated to you, but it really isnt.
I will always try talk with the same tone that people use to speak with me, and reply in a way hoping they’d realize what they have just asked/replied sounds ridiculous.
sadly most of them end up getting offended and heats up, and due to the above, my reply also goes up a notch too. but it’s just to show they wish to force change while not wanting to make the changes themselves, and all the while they dont realize it.