Earlier today I mailed dev team as to why i got a 36 hour ban. In reply they said that due to multiple griefing and inactivity reports you got a ban.
As it is mail responses and follow ups:
I asked for proof using that querry submit option.
Need a proof of why i got ban for inappropriate behavior
Hello there,
Can you please provide me with your Steam Numeric ID or Xbox Live Gamertag so I can check your details?
Regards,
Age of Empires Support
Gave my numeric id.
Hello there,
Your multiplayer access is temporarily suspended due to multiple griefing and inactivity reports. That’s all the information we can provide in this matter.
Thank you for contacting us.
Regards,
Age of Empires Support
…
If suggesting your pocket or flank what army composing to go for is griefing, if telling other player to make army instead of just pure booming is griefing, if going to toilet in middle of 1-2 hour long game is inactivity, if unpausing a game which is paused for more than 5 min by opponent without any follow up from them is griefing, if playing a good game is griefing, if typing gl hf is griefing, please remove chat and pause options from the game. If this keeps going on, this game will die for sure (again).
In my region most of the players are chinese and they grief all the time and report every player all the time. Instead of taking action against those players, you take decisions based on number on reports on an account, not looking at the actual cause of the problem.
I am really frustrated, because i love this game. Played only campaigns when i was 12 year old to 15 year old, then recently started multiplayer when my life settled (i am 25 btw now). And all i see is toxicity.
I QUIT. I will give someone else in my family this account who would like to play this game. GOODBYE.
I agree, I think the entire banning process lacks transparency. This is a pity, because I think it wouldnt be too much effort to design a process that is at its core community driven and only involves staff in case somebody complains against a ban & have all the information openly accessible for everyone involved.
This is the same reason why I stopped playing public multiplayer games anymore, I am playing only in my private password protected lobby only with my friends.
There are obviously times when you need to use chat messages like to share information about enemy, to tell team what strategy / units you are planning, to ask for help / respond to team mates asking for help, to ask them to open up a wall or wall off an overchop etc., ask them to bring knights or crossbow for support etc. As for the toilet break in a long game, you can request a pause and then go. Going AFK to use the toilet without explanation is kind of BM.
I guess you got banned because they thought you were being too bossy. So just avoid telling people what to do and you’ll be fine. If anyone wants your advice or your opinion, they’ll ask.
It’s only 3 days. Gives you time to calm down, cool off and come back to the game with a more chilled mindset.
If they find out misbehavior, then it must be vigilance report. But the ban is due to the number of reports given by other people on you. Which needs to be validated if we have reported on the same person before they did or not! This might be just a way of taking revenge in groups because we have already reported. Without testifying on both sides, number of reports would make no base to ban. That’s what I didn’t like them saying, “that’s all what we can provide for now”
They don’t have the manpower to check every single report. That’s why it’s basically just automated based on the number of reports. But like I said, you’ll never get banned if you never misbehave. Most players with thousands of games have never had a ban. Just play your own game, share your strategy with your team etc., but in general, just be quiet and play the game without complaining or criticising team mates and you’ll never have any problems.
But it just making blame on yourself, this is just a game not real life. All will accept any comments made on gaming, but who will accept the comments made on real life. It won’t happen always as you said, griefing must be stopped. Misbehavior to the misbehavior is common in gaming.
I want to still continue gaming on skirmish level or only private lobbies with friends only because of only one reason, these forums are really good, these give a very good knowledge of gaming and still have a great scope to increase the quality of gaming relations, player to player communications are still increasing rapidly in optimistic ways. There is a good scope to make more cultured friends and I can still enjoy my private gaming.
Obviously griefing is bad and should be reported. I’m just saying if you are the one getting banned, it’s usually for a good reason. If you never criticise team mates and never complain, it’s almost impossible to get banned.
Sorry to say this, but your statement have two contradictory versions, you are saying you should report in the first sentence and in the second sentence you are saying never complain, it is quite impossible that you would stop critcizing if you are going to complain on that person in the future because of his bad behaviour, bad behaviour should be condemned. And in the act of condemning you always feel the trouble to criticize.
I’m not contradicting myself. I said report players who grief. That means just report them, don’t say anything negative in the chat to them or about them.
They don’t have the manpower to check every single report. That’s why it’s basically just automated based on the number of reports. But like I said, you’ll never get banned if you never misbehave. Most players with thousands of games have never had a ban. Just play your own game, share your strategy with your team etc., but in general, just be quiet and play the game without complaining or criticising team mates and you’ll never have any problems.
Bro, at least they should check if a person gets 3 reports at a single moment, or multiple reports on a single day. Most “chinese” players in my region use racist slurs in groups as they use 3 player team and 1 random player and curse them. It happened to me in atleast 40 games. If they win then gg, otherwise blame the random guy.
If lets say someone is complaining or criticizing then give them chat ban for say like 15-30 days instead of just banning them from multiplayer lobby. If person is doing extreme case like afk, multiple droppings, killing friendly units, then they should ban him from multiplayer lobby.
There are many videos of hera where he killed friendly units (when he played multiplayer with randoms or lobby games) and i have never seen him getting banned. (I never do such ########### atleast)
Again, the moral of the story is, mind your own business and you’ll be fine. All the problems mentioned on this thread are from trying to police your team mates or running your mouth in the chat. I guarantee if you just say nothing in chat all game, none of you would have any of these problems. I know it’s not ideal, but you have to work with the limitations of the system we have. Do you want to pay more money to pay for the salary of a dedicated team to investigate every single report? No, I didn’t think so.
Like I said, they don’t have enough money to pay a team of people to investigate every report. So the system is automated based on the number or reports. Sure, it can be unfair, but there are plenty of players in the same situation as you who have never been banned because they don’t moan about their situation; they just keep quiet and play the game. You can easily mute players who are being racist or abusive. Just say nothing, quietly report them and carry on playing.
Obviously, because he’s playing against high ELO players, who don’t report each other because they’re not immature.
So, freedom of speech, freedom of expression is just a joke to you guys. If other people cruse, use racist slurs and then report me for no apparent reason and I get ban, you are saying just suck it up and shut up. Well done man, are you kidding me, do players look like a joke to you guys. I don’t know about other people, but you my friend does sound real immature.
