Got a crash in singleplayer game, after 30 minutes

SlenderBadger98 · September 19, 2020, 5:36am

Game Version:

Build: 38862
Platform: Steam
Operating System: Windows 10

Issue:

Singleplayer game (Scenario mode) crashed after approximately 30 minutes. I was browsing through the Statistics graph and then, straight to Desktop.

ATTACHMENTS:

My settings before the crash:

pate623 · August 7, 2021, 12:07pm

Game Version:

Build: 46777
Platform: Steam
Operating System: Windows 10
Gamertag: pate623

Issue:

If I stay on the post game screen for a minute there is a high chance that the game will just crash.

My game doesn’t crash during the gameplay, it only crashes in the post game screen, and it crashes often in the post game screen.

Reproduction Steps:

Here’s how to reproduce the problem:

play an online game.
wait for the game to end.
stay on the post game screen for a few minutes.
game crashes to desktop.

ATTACHMENTS:

Windows error report

Fault bucket 2301275254749803750, type 4
Event Name: APPCRASH
Response: Not available
Cab Id: 0

Problem signature:
P1: AoEDE_s.exe
P2: 100.1.46777.0
P3: 606354f2
P4: AoEDE_s.exe
P5: 100.1.46777.0
P6: 606354f2
P7: c0000005
P8: 00000000002076e0
P9:
P10:

Attached files:
\?\C:\Users\pauli\Games\Age of Empires DE\Logs\StartupLog.txt
\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERD8D6.tmp.dmp
\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERD964.tmp.WERInternalMetadata.xml
\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERD974.tmp.xml
\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERD972.tmp.csv
\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERD983.tmp.txt

These files may be available here:
\?\C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_AoEDE_s.exe_cc7d32c6c4c9aafd062afef77ad4b569befc58_ea565499_3130896d-4688-4d4d-974c-021b2e237bb6

Analysis symbol:
Rechecking for solution: 0
Report Id: 3f00f740-7e77-4eee-b829-5e4793d40eab
Report Status: 268435456
Hashed bucket: 0a7f851d2324a2439fefc5a6c9c234e6
Cab Guid: 0

Start up log

00000000: TErrorHandler->Construct
00000000: TFileSystem()->Construct
00000000: Program Executable: C:\Program Files (x86)\Steam\steamapps\common\AoEDE\AoEDE_s.exe
00000001: Current Directory: C:\Program Files (x86)\Steam\steamapps\common\AoEDE
00000001: TFileSystem()->InitializeStoragePoints()
00000001: SP PROGRAM_PATH: C:\Program Files (x86)\Steam\steamapps\common\AoEDE
00000001: SP GAME_ROOT: C:\Program Files (x86)\Steam\steamapps\common\AoEDE
00000001: SP USER: C:\Users\pauli
00000001: SP TEMP_FILES: C:\Users\pauli\AppData\Local\Temp
00000001: TSettings->Construct()
00000003: game->Config()
00000003: Platform->Startup()
00000003: game->Startup()
00000003: ConsumeCommandLine()
00000481: Command Line: “C:\Program Files (x86)\Steam\steamapps\common\AoEDE\AoEDE_s.exe”
00000481: InitGlobalSystems()
00000481: RelicLink->Startup()
00000569: InitStoragePoints
00000604: RelicLink->StartupLocalServer()
00000604: Command Line: “C:\Program Files (x86)\Steam\steamapps\common\AoEDE\BattleServer.exe” -muninLog “C:/Users/pauli/Games/Age of Empires DE/Logs/” -serverLog “C:/Users/pauli/Games/Age of Empires DE/Logs/” -simulationPeriod 25
00000607: RGE_Base_Game->Construct()
00000607: TSettings->Load()
00000607: TSettings->Locate global settings in cloud = true
00000607: TSettings->global settings retreived from cloud = true
00000607: TSettings->Load( ‘global_settings.ini’ ) = true
00000608: TSettings->Load( ‘settings.ini’ ) = true
00001437: TPanelSystem->Construct()
00001497: TRIBE_Game->Construct()
00001499: TRIBE_Game->setup()
00001501: RGE_Base_Game->setup()
00001501: InitMainWindow()
00001550: TDrawSystemD3D11->Construct()
00001550: MediaPlayerManager->Construct()
00001550: MediaPlayerW8->CreateInstance()
00001555: Adapter 0 = “AMD Radeon RX 5700 XT”
00001555: VendorId: 0x00001002
00001555: DeviceId: 0x0000731f
00001555: SubSysId: 0xe4081da2
00001555: Revision: 0x000000c1
00001555: LUID: 0x000000000000d452
00001555: Flags: 0x00000000
00001555: VRAM: 8547872768
00001556: Sys Mem: 0
00001556: SharedM: 17138825216
00001556: TDrawSystemD3D11->CreatingDevice
00001589: – CreateDevice OK = true
00001589: – FeatureLevel OK = true, level = D3D_FEATURE_LEVEL_11_0
00001589: Adapter 1 = “Microsoft Basic Render Driver”
00001589: VendorId: 0x00001414
00001589: DeviceId: 0x0000008c
00001589: SubSysId: 0x00000000
00001589: Revision: 0x00000000
00001589: LUID: 0x000000000000df2a
00001589: Flags: 0x00000002
00001590: VRAM: 0
00001590: Sys Mem: 0
00001590: SharedM: 17138825216
00001590: TDrawSystemD3D11->CreatingDevice
00001592: – CreateDevice OK = true
00001592: – FeatureLevel OK = true, level = D3D_FEATURE_LEVEL_11_0
00001592: Preferred Video Adapter found = true, Index = 0, name = “AMD Radeon RX 5700 XT”
00001592: TDrawSystemD3D11->Init()
00001592: TDrawSystemD3D11->CreatingDevice
00002002: MediaPlayerManager->Initialize()
00002061: TSound_Driver->init()
00002491: TSettings->Load()
00002492: TSettings->Load( ‘global_settings.ini’ ) = true
00002493: TSettings->Load( ‘settings.ini’ ) = true
00002493: ## LOADING GAME INFO: game1.nfo
00033041: TribeScreenMainMenu_DE->Construct
00033953: Main Menu Created OK
00046094:
00046096: TSettings->Save()
00046100: Platform->Shutdown()
00046100: game->Shutdown()
00046100: TRIBE_Game->Destroy()
00046100: Main Menu->Destructor
00046103: RGE_Base_Game->Destroy()
00046103: TSettings->Save()
00046104: TSettings->Save()
00046107: TPanelSystem->Destroy()
00046108: TSound_Driver->Shutdown()
00046114: MediaPlayerManager->Destruct()
00046114: MediaPlayerW8->Destroy()
00046461: RelicLink->ShutdownLocalServer()
00046463: FinalGlobalSystems()
00046468: RelicLink->Shutdown()

Report.wer

Version=1
EventType=APPCRASH
EventTime=132728061636636643
ReportType=2
Consent=1
UploadTime=132728061638729721
ReportStatus=268435456
ReportIdentifier=3130896d-4688-4d4d-974c-021b2e237bb6
IntegratorReportIdentifier=3f00f740-7e77-4eee-b829-5e4793d40eab
Wow64Host=34404
NsAppName=AoEDE_s.exe
OriginalFilename=AoEDE.exe
AppSessionGuid=0000031c-0001-0030-8018-9358738bd701
TargetAppId=W:0006fe79e2dc2ebe3161649973baf029556d00000904!00003927b387857c8e91bbe421fbc3f6a59f67ad2296!AoEDE_s.exe
TargetAppVer=2021//03//30:16:42:26!143a0a1!AoEDE_s.exe
BootId=4294967295
TargetAsId=472
UserImpactVector=808464656
IsFatal=1
EtwNonCollectReason=1
Response.BucketId=0a7f851d2324a2439fefc5a6c9c234e6
Response.BucketTable=4
Response.LegacyBucketId=2301275254749803750
Response.type=4
Sig[0].Name=Application Name
Sig[0].Value=AoEDE_s.exe
Sig[1].Name=Application Version
Sig[1].Value=100.1.46777.0
Sig[2].Name=Application Timestamp
Sig[2].Value=606354f2
Sig[3].Name=Fault Module Name
Sig[3].Value=AoEDE_s.exe
Sig[4].Name=Fault Module Version
Sig[4].Value=100.1.46777.0
Sig[5].Name=Fault Module Timestamp
Sig[5].Value=606354f2
Sig[6].Name=Exception Code
Sig[6].Value=c0000005
Sig[7].Name=Exception Offset
Sig[7].Value=00000000002076e0
DynamicSig[1].Name=OS Version
DynamicSig[1].Value=10.0.19043.2.0.0.256.48
DynamicSig[2].Name=Locale ID
DynamicSig[2].Value=8192
DynamicSig[22].Name=Additional Information 1
DynamicSig[22].Value=5c5c
DynamicSig[23].Name=Additional Information 2
DynamicSig[23].Value=5c5c520f031753284da58e904d882fdc
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DynamicSig[24].Value=e94a
DynamicSig[25].Name=Additional Information 4
DynamicSig[25].Value=e94a699bb84064ecb3bc57f513d69054
UI[2]=C:\Program Files (x86)\Steam\steamapps\common\AoEDE\AoEDE_s.exe
LoadedModule[0]=C:\Program Files (x86)\Steam\steamapps\common\AoEDE\AoEDE_s.exe
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FriendlyEventName=Stopped working
ConsentKey=APPCRASH
AppName=Age of Empires: Definitive Edition
AppPath=C:\Program Files (x86)\Steam\steamapps\common\AoEDE\AoEDE_s.exe
NsPartner=windows
NsGroup=windows8
ApplicationIdentity=64320E029CD1E0FB36D85F44576FE757
MetadataHash=-1491610526

SlenderBadger98 · August 11, 2021, 6:14am

Seems like the post-match/statistics screen crash can happen both in singleplayer and multiplayer.