High GPU during ranked matchmaking

Age of Empires III: DE III - Report a Bug
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:arrow_forward: GAME INFORMATION

  • BUILD #: 6847
  • PLATFORM: Steam
  • OS: Windows 10

:arrow_forward: ISSUE EXPERIENCED

:question: DESCRIBE THE ISSUE IN DETAIL (below). Limit to ONE issue per thread.

Very high GPU use (95%) in multiplayer lobby.

:arrow_forward: FREQUENCY OF ISSUE

:question: How often does the issue occur? CHOSE ONE; DELETE THE REST.

  • 100% of the time / matches I play (ALWAYS)

:arrow_forward: REPRODUCTION STEPS

:question: List the DETAILED STEPS we can take to reproduce the issue… Be descriptive!

Here’s the steps to reproduce the issue:

  1. Start a ranked multiplayer match
  2. Check your GPU usage when the ranked game appears (see screenshot)
  3. Observe very high GPU usage, even though nothing is really being displayed

:arrow_forward: EXPECTED RESULT

:question: What was supposed to happen if the bug you encountered were not present?

Low GPU use, the game hasn’t even started yet.

:arrow_forward: ACTUAL RESULT

:question: What actually happened (what went wrong) because of the issue you’re reporting?

GPU is near 100%. I have GTX 1660, but again, the game hasn’t even started yet.

:arrow_forward: GAME FILES

:question: Include a OneDrive or Google Drive link to a SAVE GAME or REPLAY FILE (.aoe2record) of the match where you encountered the issue.

:arrow_forward: IMAGE & ATTACHMENTS

:question: Attach a relevant PICTURE (.jpg, .png, .gif), VIDEO (.mp4, YouTube), DXDIAG FILE (.txt), or CRASH/GAME LOGS (.aoe2record, .txt) below.

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image1897×1122 369 KB

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1 Like
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Hey there! If this is an ongoing issue, would you mind reaching out to our support team with a copy of your dxdiag file:

They’ll not only be able to explore some workarounds that might help with the issue, but will ensure that they escalate any issues you discover to the development team.

Thanks for the report!

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I’ve submitted a support request. There is not been any help from the support team so far.