Long time ago after first release date I removed AOE DE and then suddenly I couldn’t install it from MS store anymore whatever I did and try. But using point 9 I could reregister the package again as it was still cached and available there.
Strange that the standard PS command with reregistering all appx packages didn’t solve your issue as it should do the same. Probably the complete deletion of the MS store and reboot is required to fix this.
Also I did notice recently that when certain apps are still running in the background reregistration doesn’t work, so I created a kill all appx processes script to run that before reregistration tasks.
New episode on trying to make the new client work…
After another restart, I could pass the ‘Try again error’, and the game finally installed !
And then I run it… I saw the logo and… nothing, and I saw this in eventvwr :
Failed to launch the app from PDP 9NJWTJSVGVLJ : Age of Empires Definitive Edition
Error Code: Unknown HResult Error code: 0x80000000
Function: LaunchDefaultPackageAsync
Source: C:\BA\41\s\src\App\Helpers\PackageStatusHelper.cs (487)
And then… each time I try to start it again it does nothing. I tried to end process ‘Runtime brocker’ and… now my start menu looks like this :
And the new client disappeared from the Store, completely erased ? I have to redownload it again ? Some minutes after, it appeared as damaged and needs ‘repair’ with ‘reinstalling’. Seriously ? Will it work some day ? I’m seriously wondering to get AoE 2 DE on Steam… if I get it.
I can see that you still have the AOE DE Cross Play Beta installed (third one). Maybe because that version is still installed it gives errors with installing the latest cross play release version. It’s recommended to remove beta products after the program is finished.
I did check the MS store too and as far as I can see the old client has disappeared from the store and has been replaced by the new cross play version since August 19th.
So it could be correct that you’ll only find one AOE DE now in the MS store.
I suggest to remove the errored installation, old beta’s and try to download and install again.
The new AOE DE cross play version requires the latest Windows 1903 build. If you are not running that Windows version it will be impossible to install. Please check your Windows build and version.
Restarting didn’t change anything this time, but I don’t have any logs either >.< I often noticed that reinstalling, removing things with bulldozer is not the solution, there should be some tiny item that blocks the thing.
I randomly tried again to ‘repair’ and start the game… I had crashes each time except once : the opening video blocked on ‘Microsoft Studios’ logo, then I could access main menu and try a game. But when I retried to start the game next time, the blocking opening video meant also the game crash, and I couldn’t go after the opening logo anymore. And other times it was like the first attempts : the AoE DE logo appears (before full screen’s opening MS logo) and disappears, meaning the game crashed.
Any idea for this ? (maybe I should create a seperate topic as this becomes serious…)
Can someone confirm me I don’t risk anything if I put this folder in ‘white list’ ? Can the game be infected in any way or is it sure it’s a false positive ? (from this https://www.pcrisk.fr/guides-de-suppression/9178-idp-alexa-51-virus a threat can apparently infect game installation… or be a false positive)
Well, I’m happy that you have found the issue that blocks your AOE DE installation from functioning normally.
All apps available at MS store are of course scanned for malware and virus content and of course things could go wrong there (like a while ago with the MSN content system and some malicious advertisers that managed to inject javascript code on MSN pages), but I guess you can be sure that if you installed AOE DE from MS store it’s safe and so must be a false positive of Avast.
The virusscanner that I use doesn’t bug me about AOE DE. It never did.
And it never bothered release version.