These details are CRITICAL; DO NOT skip them or your issue may not be reviewed.
GAME BUILD #: 474820
GAME PLATFORM: Microsoft Store
OPERATING SYSTEM: Windows 10
DESCRIBE THE ISSUE IN DETAIL (below). LIMIT TO ONE BUG PER THREAD.
I lost progress for completing 3 missions (that I’m currently aware of):
-Historical Battle Lake Poyang (I just loaded a previous save that I luckily had).
-Joan of Arc Mission 2 and 3 for now.
FREQUENCY OF ISSUE
How often does the issue occur? CHOSE ONE; DELETE THE REST!
100% of the time / matches I play (ALWAYS)
List CLEAR and DETAILED STEPS we can take to reproduce the issue ourselves… Be descriptive!
Here’s the steps to reproduce the issue:
Update the game.
Enter Single player > Campaigns.
No progress from the past few days.
What was SUPPOSED to happen if the bug you encountered were not present?
Having the progress of complething those missions in previous days.
ALWAYS attach a PICTURE (.jpg, .png, .gif) or VIDEO (.mp4, YouTube link) that highlights the problem.
GAME FILES (SAVE / RECORDING)
Attach a SAVE GAME (.aoe2spgame) or GAME RECORDING (.aoe2record) of the match where you encountered the issue. Link it below if using an external file service.
Have been threads on this issue before. Here’s one:
A couple posts talking about a solution are proposed at end of that thread, if willing to try those. I’d be hesitant, considering it involves deleting files. But maybe it works. Maybe backup your files before trying, if you can.
I had exactly the same issue as you. The problem was that the steam-cloud was preventing my new progress getting uploaded, so I was being kicked back a few weeks to the last time it had managed to upload.
Still, this is definitely a bug that will hopefully be fixed at some point: there’s no way a few save games should fill the Steam Cloud and then error without notice.