Since the new update (which came out yesterday) I can not start Age of Empires IV. As you can see in the picture the game is stuck on this screen. Ryzen 2600X and rtx 3050 as for my hardware. My friends do have the same issue. [Loading]

I have the same issue which makes me very annoying, but my friend doesn’t have this issue and i don’t know why. We both use the pc game pass by the way.

I have same issue also i use xbox game pass PC I want to play new season T .T

Okay so I found out that you can start the game when you are offline. But whenever I’m trying to go into the online-mode the game hangs. So it has definitely something to do with Xbox Gamepass and Connection Issues.

i wanna play onlne rank new season :frowning:

Got a “clue”. warnings.log looping this line. It seems a bug of checking game pass license. (E) [22:26:35.518] [000014064]: GsdkXboxPlatform::GetUserLicenseToken, Ms Store Product Id from the XStoreQueryProductForCurrentGameAsync does not match the MS Store Product Id from runtime setting

[QQ截图20220715224827] maybe ???

have you tried to reinstall xbox?

reinstalling the game or xbox app doesn’t work. already tried

are you all from Australia? I’ve heard it’s only happening for Australian users.

kazakhstan. same story. reinstall and any exotic dancing just doesn’t work. i thought a reason is that a game pass is not available in my country, but it seems not)))

Age of Empires Forum

Megathread: Game will not start on Gamepass/MS Store

Age of Empires IV IV - Report a Bug

doudou231 July 15, 2022, 3:29pm 49

maybe ???