Multiplayer and LAN problems

I have seen some similar threads but no solutions.

Both multiplayer and LAN options in the main menu are greyed out, meaning i am unable to play online. I have uninstalled and reinstalled the Xbox App but that doesn’t seem to help. Xbox live Profile is displayed in green but does nothing when i click it.

Does anyone have any ideas?

Thanks,

What version of the game are you playing? Have you updated to the new client? Upgrading to the latest Age of Empires: Definitive Edition (Windows Store)

Hi I also have greyed out LAN and Mulitplayer buttons but the profile button works… xbox services are fine reninstall of AOE DE did not change anything :frowning: thanks for help