Permanent freeze in multiplayer games

:arrow_forward: GAME INFORMATION

:point_down: These details are CRITICAL; DO NOT skip them or your issue may not be reviewed.

  • GAME BUILD #: 101.102.1156.0 ( #66692) 9368025
  • OPERATING SYSTEM: Windows 10

:arrow_forward: ISSUE EXPERIENCED

Since this morning, I have permanent freezes when I play a multiplayer game.

The freezes last from one microdecond up to 5 seconds. Then the actions are accelerated to recover lost time. Solo, no problem. Yesterday, and for several weeks, everything was working fine. I haven’t changed anything on my machine or my connection.

I tried a windows restore, and multiple restarts of my PC, and my internet connection but the problem continues… I think it’s a server problem or something, but the game is really unplayable…

Please help me, I have already lost 100 Elo points since this morning and screw up the game of many other players

:arrow_forward: FREQUENCY OF ISSUE

  • 100% of the time / matches I play (ALWAYS)

Hi @SirYl456

Can you switch to the Enhanced Logging Build in Steam and provide us some files?

This could help us a lot to investigate the issue. Remember to return to the usual build after generating the files.

You can send those files using :slight_smile:


Thank you for your answer

Here is the file

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I think the problem came from my wi-fi connection. I tested with a BPL connection, the freezes have almost disappeared.

Sorry for the waste of time… :thinking:

1 Like

Thanks for your reply @SirYl456 :slight_smile: