They’ve done some surveys before, but they were sooooooooooooooooo long, and also very granular, and like once a year.
I do like the idea of in game polls. like one a week. three questions or less. should take 60 seconds or less to finish. I think people would be a lot more willing to do a really quick survey once a week, than a monster survey once a year.
Also you theoretically wouldn’t have to give everyone the same poll. imagine if you have say 150 questions, split those into 50 different surveys, then you split the player base into 50 different groups. so all the questions are being asked all the time, AND you can track change over time.