Poor multiplayer experience (3vs3, 4vs4): drop outs, desync issue

AOE4 is otherwise fantastic, but the multiplayer mode has very poor user experience due to the following two issues:

  1. 1-2 players often drop out when the match starts. This happens in almost every game. I too regularly encounter the connection issue when I’m waiting for the match to start.

  2. De-synchronization error that some players are exploiting.

Will you ever fix these issues, that have been there for months? Some communication would be go along way too, i.e. are you going to do something about them, and when.

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Improving the online experience is definitely very important to us and the future of Age IV. I can assure you the team is taking it very seriously.