Hey Age fans!
Wanted to get on here and give you all a quick update regarding beta access for those who have pre-ordered.
- Currently we have invited everyone to the beta who pre-ordered AoE:DE prior to November 13th. If this is you please check your email!
- Everyone who has ordered since then will receive a beta invitation within the next 7-10 days.
- Everyoe who orders going forward will receive a beta invitation within 7-10 days from the day that they order.
REMINDER: you must also have signed up for the Insider Program with the same Gamertag/ MSA that you pre-ordered with. You can sign up here!
Q: I didn’t recieve a beta invitation even though I have pre-ordered!
A: First, as noted above, it can take 7-10 days to get your invitation, so be patient and check your email! If it’s been longer please ensure that you used the same account for your pre-order AND your sign up for the Insider Program. Otherwise you will not be sent the automatic invitation email.
Q: I got an invitation email but do not have access to the game in the Xbox Insider Hub!
A:This likely means that you are signed into the Insider Hub with a Gamertag / MSA that is different than the one you used to pre-order AoE:DE. You need to log into the Xbox Insider Hub with the same account to ensure you are able to see the Age of Empires Definitive Edition Beta. Please do not ask us about what that account is, as due to privacy issues we are unable to provide or know that information. You should have gotten your pre-order confirmation email to your MSA account email, so double check that you are using that same account to log into the Insider Hub.
Q: I don’t know how to check which account I am logged into on the Xbox Insider Hub
A: Go to the main page of the Insider Hub. (It will open to this page right at first.) Here you will see your Gamertag listed in the middle of the screen, directly above your Level! If you are unsure what MSA that Gamertag is associated with you can go to www.xbox.com, sign in and then click on your profile picture in the top right hand corner. It will list the MSA email right under your Gamertag!
If you have any other questions feel free to ask your fellow forum members, the moderators, or @snickerdoodle and myself (@jennywaboom) and we will do our best to help you!
I didn’t get any E-mail or information about how can i join into the closed beta. I pre-ordered AOE at 24. Oct. But right now still nothing in my inbox or spam box.