GAME INFORMATION
- BUILD #: ######
- PLATFORM: Steam Version
- OS: Windows 10
ISSUE EXPERIENCED
Random crashing to desktop during multiplayer game.
FREQUENCY OF ISSUE
*How often does the issue occur?
Every time I’m winning 
(I think this might actually be relevant, as I crashed to desktop during one of my games only to discover that I had got the achievement ‘Winner, winner!’ in the steam post-game summary)
- 50% of the time / matches I play (FREQUENTLY)
REPRODUCTION STEPS
List the DETAILED STEPS we can take to reproduce the issue… Be descriptive!
Here’s the steps to reproduce the issue:
- Start winning a multiplayer game
- Crash to desktop
EXPECTED RESULT
What was supposed to happen if the bug you encountered were not present?
I would have won
ACTUAL RESULT
What actually happened (what went wrong) because of the issue you’re reporting?
I crashed to desktop
GAME FILES
Include a OneDrive or Google Drive link to a SAVE GAME or REPLAY FILE (.aoe2record) of the match where you encountered the issue.
IMAGE & ATTACHMENTS
DxDiag.txt (117.5 KB) Age3Log.txt (1.4 KB)
===============================================================
File ‘Age3Log.txt’ opened at Thu Oct 15 14:44:03 2020
===============================================================
PreGame 15312: Account Event - New State: AttemptingLogIn, Old State: Invalid, Last Error ID: None
PreGame 15344: Game locale: English
PreGame 19411: SetupMovie: 1920 x 1080 c:\program files (x86)\steam\steamapps\common\aoe3de\Game\Movies\AOE_Microsoft.bk2
PreGame 22475: SetupMovie: 1920 x 1080 c:\program files (x86)\steam\steamapps\common\aoe3de\Game\Movies\Tantalus.bk2
PreGame 24456: Game startup complete (24.43 sec)!
PreGame 24456: ------------------------------------------------------------
PreGame 26503: SetupMovie: 1920 x 1080 c:\program files (x86)\steam\steamapps\common\aoe3de\Game\Movies\ForgottenEmpires.bk2
PreGame 31503: SetupMovie: 1920 x 1080 c:\program files (x86)\steam\steamapps\common\aoe3de\Game\Movies\IntroMovie.bk2
PreGame 38843: Account Event - New State: LoggedIn, Old State: AttemptingLogIn, Last Error ID: None
1930593 00:32:10: DXGI_ERROR_DEVICE_REMOVED - reason: 0x887a0005
1930593 00:32:10: Failed to create texture
1930593 00:32:10: [WPFG][L4,C512] Render Target CreateTexture2D failed - DXGI error: 0x887a0005
1930593 00:32:10: [WPFG][L4,C512] Render Target CreateTexture2D failed - DXGI error: 0x887a0005
1930593 00:32:10: [WPFG][L4,C512] Render Target CreateTexture2D failed - DXGI error: 0x887a0005