GAME INFORMATION
- BUILD #: 41855
- PLATFORM: Steam
- OS: Windows 10
ISSUE EXPERIENCED
DESCRIBE THE ISSUE IN DETAIL (below). Limit to ONE issue per thread.
Sometimes - but not everytime -, if you play a ranked game (1v1 or with a friend) and go search for another match, when the game finds a match and the “Establishing connection” (with the spinning loading wheel) panel shows up, it will take a very long time and then simply return an error (see image below) stating:
“Failed to join group. Unknown Error”
(OBS: I remember sometimes, instead of “Unknown Error”, it saying “Error: -4”, but since this issue is rare I can’t remember if it is on the same scenery or if it happens when inviting a friend to the ranked group.)
Any subsequent attempt of finding a match will have the same outcome until you close the game and reopen it (which fixes the issue).
FREQUENCY OF ISSUE
How often does the issue occur? CHOSE ONE; DELETE THE REST.
- Less than 25% of the time / matches I play (RARELY)
REPRODUCTION STEPS
List the DETAILED STEPS we can take to reproduce the issue… Be descriptive!
Here’s the steps to reproduce the issue:
- Launch the game
- Play a couple ranked matches
- Eventually, (un)luckily, one of the matches will fail as described above.
GAME FILES
Include a OneDrive or Google Drive link to a SAVE GAME or REPLAY FILE (.aoe2record) of the match where you encountered the issue.
- Does not apply.
IMAGE & ATTACHMENTS
Attach a relevant PICTURE (.jpg, .png, .gif), VIDEO (.mp4, YouTube), DXDIAG FILE (.txt), or CRASH/GAME LOGS (.aoe2record, .txt) below.
The error image:
