This is five different posts I already made about different aspects of their poor treatment (in a period of more than a month) zipped into one because they are “repetitive” 
One of them is about the weird AOE3 exclusive ads about the other games.
One of them is about brainstorming promotional materials.
Well but of course they are all “repetitive”. So they have to be merged.
And the forum does not allow you to edit titles so most of the important messages are lost
None of them has gotten any “official” respond beyond that.