I have not been able to play this game for days, but I have tried many things to make it work (disable firewalls / anti-virus, open ports, …) but nothing changes.
The worst thing is that I even tried on all the PCs in the house and on each of them, the problem is the same.
The solo game works perfectly. But as soon as I click on “multi-player” loading already takes 1 to 2 minutes and once in the search for party, latencies servers also 1 minute to be seen. When I want to create a game, once again I have a loading time of 2 minutes to finish on the error message “Timed out”.
Since i spend more than 2 hours trying to fix this game, i’m unable to get a refund from Steam…
Has anyone a way to fix that because I really want to enjoy that game again?
No idea what could be causing this issue sorry, could be a lot of things; since you tried in different pcs, then should be a network problem right? You can still refund the game for any legit reason past the 2h mark.
Thank you for adding this info. I’ve read somewhere that the firewall configuration of those Orange TCG300 modems is disabled by default (after factory reset). Could you check if it’s enabled in your case? It could very well be that it’s functionality blocks your online gaming experience because of blocking all ICMP request e.g…
Do you also play other games which do work well without problems?
UPnP is disabled and everything is fine on the XBOX companion network test (NAT : Moderate - Connectivity : Connected - Latency : 48ms - Packet loss : 1%)
Strange. Just tested while running speedtest.net and got 15 ms and 0%. Anyway are there other special settings enabled on that modem like parental control, do you use NAT at the moment for port redirection? Which ports did you forward?
Afaik there are no special requirements regarding port forwarding for AOE II DE.
As far as I know the game uses ports 3478 and 5222 (TCP/UDP), try fowarding them.
A 1% packet loss is surely not ideal, but I wouldn’t say that is something to worry, to be honest. And latencys can of course vary due to some conditions, I also find a 40 ms pretty acceptable.
I disagree. On my second monitor I’m watching a TV stream from my provider while testing NAT and running a speedtest.
Also please show me one link of where the team or developers state that they indeed use Xbox Live network for MP part of AOE II DE?
I think there is something with his connection and that could very well be related to modem cable problems. High latency is not a problem, packet loss is.
So here i’ve opened both 5222 and 3478 but, when i’m testing with openportchecktool, it says that both are still closed… Maybe i’m doing something wrong?
I made 4 new inbound rules (2 UDP and 2 TCP) and i also did the same on my modem. Is it done right?
(sorry for the firewall SC in french)
There are some routers that, even with the interface available for it, do not support portfowarding. This is fairly common on models given by the internet provider company. Search about port fowarding specifically to your model.
You don’t need 2 separate rules for each, a single TCP&UDP rule will do it.