Won a ranked game, but lost elo points and gained a loss

So, what the heck? I know DE has several bugs, but this one was new to me. I also know that it’s normal to gain no points depending on the match elo difference, but to win and lose the match/points…?

If this situation happened on vooby Voobly I could just appeal. What about here, since Microsoft doesn’t allow users to open a ticket?

Match replay: https://drive.google.com/open?id=1a-oshjs3rPX0uUVDlckitk7don29wNCY

A post was merged into an existing topic: [BUG] Lost Rating Points After Opponent Resigned