Xbox multiplayer crashing when you try and do any multiplayer version 101.102.18071.0 Xbox series x it happens 100% of the time steps to reproduce issue start aoe2 choose multiplayer then press any of the game modes and it will crash it

Age of Empires II: DE II - Report a Bug
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:arrow_forward: GAME INFORMATION

:point_down: These details are CRITICAL; DO NOT skip them or your issue may not be reviewed.

The game will let me play custom games if i use the ryse of roam dlc then create a custom game for aoe2

  • GAME BUILD #: 101.102.18071.0
  • GAME PLATFORM: Xbox series x
  • OPERATING SYSTEM: Xbox series x

:arrow_forward: game crashes every time I press on any of the game modes for multiplayer

:point_down: it crashes every time I press any of the modes for multiplayer

:arrow_forward: FREQUENCY OF ISSUE

:point_down: How often does the issue occur? CHOSE ONE; DELETE THE REST!

  • 100% of the time / matches I play (ALWAYS)

:arrow_forward: REPRODUCTION STEPS

:point_down: *Start aoe2 on your Xbox series x then choose multiplayer and press any of the game modes and it will crash

Here’s the steps to reproduce the issue:

  1. Start aoe2
  2. Choose multiplayer
  3. Choose any game mode it crashes

:arrow_forward: EXPECTED RESULT

:point_down: What was SUPPOSED to happen if the bug you encountered were not present?
It would let me que multiplayer

:arrow_forward: IMAGE

:point_down: ALWAYS attach a PICTURE (.jpg, .png, .gif) or VIDEO (.mp4, YouTube link) that highlights the problem.
Multiplayer would let me find a match

:arrow_forward: GAME FILES (SAVE / RECORDING)

:point_down: Attach a SAVE GAME (.aoe2spgame) or GAME RECORDING (.aoe2record) of the match where you encountered the issue. Link it below if using an external file service.

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having same exact issues, cant even use cloud gaming to make it work. same specs.

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Same shit is happening to me but on the older gen console

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Hi @MessyTurtleJob
We’re tracking this issue affecting many players on console. Sorry for the inconveniences.

1 Like
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Any update on it being fixed ? Or a way to fix it

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Okay so the only work around ive found so far is just creating a new account so I guess it has something to do with my account but now I don’t have my dlc

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Same problem occurring for me. Any update on when a fix is likely?

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I’m afraid i don’t have that information :frowning:

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Here is a workaround to resolve the issue. If you delete your saved data the game will start from a fresh state and no longer crashes when entering Ranked. I recommend taking a video of your settings first so that you can look at the video to copy your settings back.

Here are the Steps:

  1. Find the “Age of Empires II: Definitive Edition” on the Xbox Home Screen.
  2. Press the Menu Button for More Options
  3. Select “Manage game and add-ons”
  4. Select “Saved data”
  5. Select “DELETE ALL”
  6. Confirm “DELETE ALL”
  7. Launch “Age of Empires II: Definitive Edition”
  8. Press “CANCEL” and then “STOP SYNCING”
  9. Now the game will start as if you’re playing it for the first time with all default settings and you can launch Ranked again.
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This is a duplicate of Can no longer play Multiplayer on Xbox, game crashes when opening Ranked - Age of Empires II: DE / II - Report a Bug - Age of Empires Forum.

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I made a new account and it lets me play now ,but it won’t let me use the dlc I bought

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I recommend you to contact support: https://support.ageofempires.com/hc/en-us/requests/new