Xbox Store error

[xZiquhh]

When trying to pre-load the game via the Xbox app, I get an error which is 0x00000001 - I haven’t outright bought the game, I’m trying to pre-load via the Game Pass which I definitely still have. After googling the error, it has come up that it’s potentially due to my version of Windows/most recent update. I’m running Windows 11 and haven’t had any issues with any other games, could this possibly be the cause? Previous builds of the game which I played were all on Windows 10.

[Winter2643]

@Winter2643

If it doesn’t work, try these steps. They are from a Windows support member:

1. Logout from Xbox app and Microsoft Store app
2. Look for the Xbox app and Microsoft Store in the Windows menu, right-click, click app settings and then click terminate, restore and reset.
3. Clear the store cache type ‘‘wsreset’’ in the Windows bar, run as admin, and wait for the screen to close and open the store automatically.
4. Open the Microsoft Store, click on ‘‘library’’ in the lower-left corner then ‘‘get updates’’ and update everything.
5. Login with your account again in both apps and try again.

I posted this on the other topic when you asked but things went down real fast, so I’ll give you my quote.

[xZiquhh]

Seems like it’s worked, thanks a lot!