Campaign Progress Lost at Restart

[afgenovese]

GAME INFORMATION

• BUILD #: 43210.0 5867313
• PLATFORM: Steam
• OS: Windows 10

ISSUE EXPERIENCED

My campaign progress is not saving. Every time I re-start the game, the scenarios and the medals I have just earned disappear. (This does not happen on previously completed campaigns from the November update.)

Note: I also logged in and out from my Xbox Live Account just before this started happening

FREQUENCY OF ISSUE

• 100% of the time / matches I play (ALWAYS)

REPRODUCTION STEPS

^{List the DETAILED STEPS we can take to reproduce the issue… Be descriptive!}

Here’s the steps to reproduce the issue:

1. Open up campaign - win scenario
2. Close game
3. Re-open game, campaign progress is lost

GAME FILES

^{Include a OneDrive or Google Drive link to a SAVE GAME or REPLAY FILE (.aoe2record) of the match where you encountered the issue.}

• Attached Game Logs
  2020.12.19-17.03.05.txt (9.6 KB)
  Main.txt (2.2 KB)

• Savegame from Scenario#3 Tamerlane
  https://drive.google.com/file/d/1Ilh8l5HLPg4pIbShmxwZr7OPyMmzKLdZ/view?usp=sharing

[afgenovese]

More context:

I had run the multiplayer benchmark just before this issue
Steam Cloud is on but appears to be full for this game
I had a bunch of mods installed but those did not create issues earlier

[ShepardS2]

Glad to see others are reporting this issue. I have the same, and here’s my bug report from about 20 days ago

Completed Historical Battles Lose Campaign medal upon restart of game

GAME INFORMATION **BUILD 43210 PLATFORM: Steam OS: Windows 10 ISSUE EXPERIENCED Hard difficulty gold campaign medals earned in Historical Battles are lost upon restarting game. Here is the problem I’m experiencing… I Recently came back to finish up all hard campaigns. Upon completing Kurikara, Agincourt, Lepanto, and Manzikert I achieved the gold medal (also lone warrior and battleship achievements from Kurikara & Lepanto respectively). Upon restarting t…

[afgenovese]

Found a fix:

A fix for campaign progress not saving

Since the Nov.17th update, my game refused to save any campaign progress (won scenarios + medals) and every game restart would get me back to the game status before any progress was made. Doing some investigation, I found that the Steam Cloud space allocated for this game was basically full with 220 bytes left (you can check this on steam clicking on game properties/updates). I went to check my online cloud files and found that the file “Player.nfs” would not update since Nov.17th. This was not…

[ShepardS2]

This fix worked for me as well. On steam game properties-general there is a checkbox to allow save games to upload to the cloud, unchecking this hopefully will prevent this from occurring again.