Francis Drake challenge finished, but the skin is still locked

Age of Empires III: DE III - Report a Bug
44

Hi Breadalus
Sorry for the hassle, but I tried your troubleshooting steps and still did not come right.
Please unlock Sir Francis Drake, as I trust I have met the conditions.
My Profile ID Number is: 76561198040893872.
Many thanks

1 Like
45

Hi sorry for bothering, but my skin didn’t unlock.

ID: 76561198043824106

46

image

9 Likes
47

:))
twenty characters

48

20k? More like 165k :wink:

49

Am I too late to unlock it? Since it’s mere hours away:
76561198023552867

1 Like
50

76561198311153107

thank you!

1 Like
51

Hello

User profile ID is 76561199056287397
for francis drake skin unlock
i did see unlock reward screen when the goal was met but it bugged out and it never unlocked the skin

2 Likes
52

I sent you a message elsewhere, but I didn’t receive a reply, so I’ll write it here again just in case. My User profile ID is 76561199121629781

1 Like
53

Sorry for the hassle, but I tried your troubleshooting steps and still did not come right.
My Profile ID Number: 76561198843800949
Thanks

1 Like
54

Tried the instructions, didn’t work.

My ID: 76561198064352684

1 Like
55

Hi I am an AoE3 player. I played a bunch of SP games during the event but the skin is still locked for me.

My user number is 76561198013743240

Any help would be greatly, greatly appreciated - thanks!!

1 Like
56

Hi I am a steam user, my user number is 76561198855203361. Thanks.

57

Hi Breadalus,

I sent you a private message regarding my user profile number. Missing the skin as well.

1 Like
59

Hi sorry for bothering, but my skin didn’t unlock. I tried everything, nothing works.

ID: 76561198143250306

1 Like
60

He still is locked for me after the countdown ended. and dind’t get him
ID: 76561198006660035
Thank u ive you can unlock it for me.

1 Like
61

If you don’t unlock it, you will have to play the event.

My ID: 76561198202646724

1 Like
62

Hello!

My user profile ID is 76561198348249988
Pleease help with the unlock.
Thank you, Breadalus.

63

A new Cosmetic event has started, but it seems that there is still an issue where the results of the games played are not reflected on the leaderboard. Of course, Francis Drake’s Cosmetic has not been unlocked yet.

64

I’ll join the party. I tried the troubleshooting steps and Drake isn’t unlocked. I played dozens of games last month, both logged in and not, as Brits and as other civs. I couldn’t get it to click over either on release or the PUP version. This is a cool-looking skin and I’d like to be able to use it.

My number is: 76561198040644749
I really appreciate any help you can offer!