Game freezes when opening tech tree

Age of Empires II: DE II - Report a Bug
1

:arrow_forward: GAME INFORMATION

  • GAME BUILD #: 101.101.54684.0 7486483
  • GAME PLATFORM: Steam
  • OPERATING SYSTEM: Windows 10

:arrow_forward: ISSUE EXPERIENCED

At the ranked game screen (where you can click “Find Match”), sometimes when I hit Technology Tree button the game opens the tree then immediately freezes.

:arrow_forward: FREQUENCY OF ISSUE

  • Less than 25% of the matches I play (RARELY)
    Frequency is very low. But it sucks when it happens when you just found a match. It just happened to me at this timing and I ended up getting banned for 5 minutes so I decided to take the time for this report.
    Perhaps the only way to trigger this bug is to open the tech tree when a match has just been found, but that’s yet to be confirmed.

:arrow_forward: REPRODUCTION STEPS

Not exactly sure how to reproduce but perhaps try:

  1. Navigate to “Ranked” tab and open technology tree.
  2. Get into queue. Open tech tree immediately when a match is found.

:arrow_forward: EXPECTED RESULT

The game freezes. No keyboard/mouse action has any effect.

2

Hey, thanks for the report,
it would be really helpful if you could use this:

And then upload logs here, so we can take a look at them as this issue isnt happening to us.
Thanks for the help!

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3

Running on the branch now. I’ll update this post with the enhanced log next time it crashes on tech tree. Thanks!

1 Like