Known Issue: Trouble Signing In to Multiplayer Servers

Yes, same issue over here.
Apparently specific private internet networks are to blame.
The game works with high ping on my phone hotspot and works fine in my university network.

I tried all above solutions:
TLS1.2 is active, not any better using cloudflare servers, connecting to my microsoft account does not help.

When the game loads up it arrives at a warning screen about XBOX ID, when I click ok nothing happens it just keeps me on the screen, if I try to click repeatedly another screen pops up for a half a second then goes back to the warning screen about xbox ID.

please assist or I would just get a refund since I cant play the game


We doesn’t have any mod installed

Installing the EasyFix did make me able to connect. Now my issue is another (game crashing as soon as it starts), but many thanks for your help.
A tad disappointing, though, that any official support is apparently dead. What a shame, MS


only had the issue starting today, after several online issues. Support here is terrible, i want some sortt of reimbursment for the time that has been wasted

Me too. Started having multiplayer issues on AOE DE so I decided to upgrade to AOE 2 hoping the newest version WOULD ACTUALLY WORK!

Continuing the discussion from Known Issue: Trouble Signing In to Multiplayer Servers:

Running windows 10x64 off of steam, have tried registry edits for TLS 1.2, checked firewall, port forwarding in router, antivirus whitelist etc. Even Turned off firewall and antivirus completely to test.

Nothing is working.

Just had this happen today. I played 3 multiplayer matches in a row on the Westus server. The first match ended after about 45 minutes. The next 2 were hosted by the same player and both lasted roughly 60 seconds due to a player resigning abruptly. After the third game I played today I received this window pop up and have reloaded the game 5 times and nothing has changed.

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same here
 suddelnly ejected from my game and after that, impossible to play again. this message is displayed automaticaly.

I’ve played over 100 games prior to this patch. Now I have this patch I am getting this issue. The signing into Multiplayer Services but it won’t.

@CarvBear @TazulReY123 @SpringKhan14966 Multiplayer is currently down for maintenence. Please see the forum post here: Server Maintenance - Tuesday, January 21 - AoE: DE, AoE II: DE

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I have this issue since I got the game.
A few days ago, I tried to play to play to another microsoft games on Steam (Halo).
Can’t connect neither. I don’t know if it’s related, but I thought it was worth sharing it, just in case it helps someone understanding what’s wrong.

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Update - post patch it still won’t work. I’ve done a complete reinstall, verified files, tried to connect to multi through a VPN just to test (without actually playing any games), which also didn’t work. (I tested and I could see games on aoe2 HD multi using it, just not aoe2 DE).

Had the same issues - disconnect & consequent auto resign after 5-15 minutes into the game.
Though I was able to resolve it by using a VPN and going to Windows System Settings->Gaming->Xbox Networking->Wait and then click the “Fix it” button. This had to be done everytime I connected to the VPN, which was a tedious process, but it worked.

until the last update (a few days ago).

Now I am unable to find any multiplayer games, it just sais “Searching games
”.
When trying to create a lobby, the “Create Lobby” button is grey and there is a spinning loading icon next to my lobby name.
Trying to join a game via invite results in a never ending “Joining game
” screen.
All of these issues are the case with and without VPN.

I am connected to Xbox live, am able to get into the multiplayer, but apparently fail to get any data from it.

Seriously, I just want to play a game. It is always a gamble if it works that day, plus all the debugging and research for fixes eats hours of my potential gametime.
Please fix :frowning:

What I tried so far:

  • Restarting game
  • Join via ingame invite/join via steam friend
  • use vpn
  • reconnect to xbox live
  • use mobile hotspot
  • fix network issues (xbox networking/windows network)
  • updated network drivers
  • verifying integrity on steam
  • Reinstalling the game
  • Trying to join a lan game via hamachi => Joining invitations resulted in this error: “Unable to join game. Error: Unknown error”

Info
Game version: 101.101.34793.0
Internet Provider: O2
VPN: issues with and without

3 Likes

Experiencing same issues as noted above!

I get the message from the original post since about 15 minutes now. Several retries and restarts didn’t help.
Are the servers down or am I now suddenly affected by this mysterious issue?

Same for me, experiencing this issue now for the first time.

Strange thing is: I asked in the Steam forums if Multiplayer is down (like 45 minutes ago). Only one guy confirmed. 0 on Reddit. And one here


So either it is only affecting a small group of people or Multiplayer in this game is already so dead that nobody notices when it’a down. Actually don’t want to believe the second possibility
 but I already had a hard time finding lobbies today
 and matchmaking queue took so long that I finally gave up on waiting.

Still down for me, btw.

EDIT: Works again

same problem occurred for me as of now


Pretty sure its due to servers being down

Just gotta wait I’m afraid

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