Megathread: Game will not start on Gamepass/MS Store

not exactly, i am in China while there the bug is.

Appears to be working now, was attempting to load into the game yet again, was just about to ALT-F4 then Bam the menu appears

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Seems problem solved now - happy playing!

Is the problem fixed ? Because my friends still can’t launch the game

I saw that Microsoft removed this issue from known issues

Iam korean
I have same ploblem

what? no,still stays on

issue still isnt resolved yet

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Hi, I’m having the same issue.
On my PC it works fine, on my laptop it’s stuck on the loading screen.
If I turn off the wifi, the game loads right away, but then I’m not able to reconnect to the game servers.
Looks like some kind of authentication issue.

Any update on this?

Try to update the xbox app to the latest version - my game is now able to load.

Did everything you guys noticed here, still crashing to desktop. Sometimes it tries to load the intro-vid but crash again

Edit: Germany btw

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whats ur xbox widget version?

Not sure if this matters - I recalled that my Microsoft Store app auto downloaded and updated the “Xbox Identity Provider” - Maybe that helps with the login? Also it takes slightly more time than average on the loading screen (for the first time).

Hey, I had the same problem for days, driving me bananas. But I think i found a work around…

change your wifi to Hot spot from your phone, or any wifi account that isnt what u play on…
Start game, it will hit loading screen and the circle appears, whilst this is happening, go to wifi and change it back to your main wifi account.
Problem solved.
well, it did for me. worked 2 days in a row, so thats something.

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try my fix below (or above) and see how you go,…

Tbh I tried everything so far and nothing has worked unfortunately. Only a patch will fix it, and I hope soon because me and my mates can’t play since the update came out :frowning:

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same had to go back top coh2 & battlefield 5

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the game still unplayable , uninstalled 4 times , tried Every possible firewall trick and Network and still same Results

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Don’t work yet. Same problem since the last patch update.

even though it works for me, it takes ages (more than 10-15 minutes) for the game to startup stuttering at the spinner animation loading screen

and i keep getting this error in warning logs
(E) [09:29:58.390] [000002348]: GsdkXboxPlatform::GetUserLicenseToken, Ms Store Product Id from the XStoreQueryProductForCurrentGameAsync does not match the MS Store Product Id from runtime setting