Game Version: not sure where to check, up to date patch as of April 4
Build: After spring patch
Platform: Steam
Operating System: Windows 10
Gamertag: 燒習大大春袋
EDIT: Ran 1 game normally, then the next crashed like this again (cannot add new screenshot here). This time not running discord stream so dc should not be the cause.
Issue:
Started a multiplayer ranked game fine. 1 minute into the game, the screen turns black. I cannot see anything except health bars and minimap. I can still select units and audio is fine, but the screen is just black. Happened twice in a row, both about 1 minute into the game. Only happened in multiplayer ranked so far.
Was streaming on discord. Only using small trees mod. 2560 x 1440 resolution, the first time it crashed was on fullscreen, second was borderless.
1080Ti, I7-7700, 16gb ram
The map was hideout and by the time it crashed I had not even gone beyond the walls.
Is there anyway the lose records can be reverted? It’s the 6th ranked game and both crashes cost me 80+ elo. Was on a 4 win streak and at 1140 elo before this. Really makes me frustrated and want to give up on ranked.
I found the reason for the bug I believe! It happened again. My setup: two screens. It happened exactly when I moved the mouse to the border of the screen where aoe is running to the other screen (moving to the right). I am playing in fullscreen mode
I actually had this happen right now, I went to sleep and left my game on but put the computer sleep, I had a map editor game test open, when I woke up and turned the computer on, the screen was completely blue at first for a few minutes so I couldn’t even login to my computer, then after that when I had read the forums for a while and went back to the game, it is showing exactly the way the earlier pictures were.
E: and now on the editor side the problem persists. Obviously since I’m not in the middle of anything important (even the map I have open is meaningless), I have no issue right now, will just close the program.
E2: it seems that even the menu background is now black. x]
E3: all fields are missing their texts in the campaign screen and the campaign cutscenes, any other page, standard game, options, mod etc, is basically just all black. Aside from credits, history and news, every other button has some problems. I’ll upload some pictures later, I shall now close the program.
This just started happening to me… and I have a single monitor. The game also started filtering some people’s chats, completely, where everything is substituted for stars.
That star thing is the new chat filter which was already patched in 2 months ago. Actually the filter itself isn’t completely responsible, it’s the xbox live’s own censorship that makes whole sentences filtered. So just sign out of xbox live when you go to multiplayer. That is if you bought the game from steam. If you have bought at Microsoft Store you would need to login to your account settings from a console (xbox, not pc) and change your settings there.
After all this, there will still be censorship, however it would only censor the words it finds offensive (which are too many) instead of whole sentences.
Ive ran into this issue many many times now but I’m using one monitor only. It could be a Nvidia problem tho maybe? Any chance are you using Nvidia cards? Im using 1080Ti
@smusigmachi Well its not really a “fix” but for me the game is only crashing when I’m playing 1v1 ranked/ Any vs Any in lobby. Multiplayer ranked seemed fine for me so far so maybe you can try playing multi ranked…
But seriously devs are you even acknowledging many of us have this crazy black screen bug and could you guys please give some response…
Tried playing with and without clamp mouse, in both borderless and fullscreen, with and without UHD, disabled steam overlay. Crashed anyways. Everything from Nvidia driver to whatever firmware is up to date as well.
Glad it’s working for you tho.
My whole screen turned black within the game, with exception of the mini map and 1 health bar. i could still chat and pause/unpause, but the screen stayed all black.
it happened when i tried to move the card 
lovely, isn’t it?
