Event rewards didnt unlock

KoreanDexters · January 31, 2024, 9:37am

Among these pictures, the picture I circled did not receive compensation

Civilization Selective Fixed Bug & anything victory Daily mission Fixed Bug

There are bugs where civilization choices are fixed. This issue also needs to be fixed.
It is normal to be selected as the recently chosen civilization, but it is fixedly selected as the German civilization. anything victory Daily Mission There is a mission that cannot be activated.

6 out of 10 rewards didn’t come in properly. Please fix the bug quickly.
Changes are not working at all. New Portraits, New Coat Of Arms, New Monument. Among those photos, the picture I circled did not receive compensation.

Cobaltdragon913 · January 31, 2024, 5:23pm

Thank you for reporting this @KoreanDexters.
Best thing to do for this situation, would be to contact Support and provide them with this information.

KoreanDexters · January 31, 2024, 6:50pm

Where do I get the answer? Do I just have to wait?
Can I get a response via email?

Cobaltdragon913 · January 31, 2024, 6:54pm

Yep, when you get a response to the Support ticket, it will send you an email notification to the email you provided.

KoreanDexters · January 31, 2024, 6:55pm

Can event challenge reward bugs be fixed with update patches???

Cobaltdragon913 · January 31, 2024, 6:58pm

Not 100% on this answer, but I believe it would either be directly addressed through the Support ticket or awarded the following update.

KoreanDexters · January 31, 2024, 7:00pm

Thank you very much for your quick response. What else is a support ticket??

Cobaltdragon913 · January 31, 2024, 7:04pm

Support Tickets can be submitted for: Reporting Bugs, Feedback and Suggestions, issues with Event/Seasonal Content, troubleshooting Crashing or problems with Connectivity, etc.

KoreanDexters · January 31, 2024, 7:13pm

Yes, thank you, and please mention it sincerely in the next update patch.

Strawberryhelm · February 9, 2024, 7:41pm

Have made a ticket early for this. But sadly only thing is to watch forums for updates. So I hope is coming in a patch that also with unlock stuff some the past and not just the future

Waiting in excitement for good news.

KoreanDexters · February 12, 2024, 1:20pm

I really hope it gets fixed properly in the next update patch. I don’t know why these things happen over and over again.

KoreanDexters · February 12, 2024, 2:04pm

Lunar Faire Event Challenge reward Bug Problem - Age of Empires IV / IV - Report a Bug - Age of Empires Forum
I sincerely ask for this, too.

KoreanDexters · February 13, 2024, 12:26pm

I would appreciate it if you could fix this bug issue as well.

Magges · February 15, 2024, 7:25am

Could your problem be solved? I also have it with the current “Lunar festival”, I have already written 3 suport tickets without success…

KoreanDexters · February 15, 2024, 8:38am

I’ve already made enough inquiries before that, I can’t help but wait for the next update.

KoreanDexters · February 27, 2024, 4:13am

I wonder if it will fix the bug in the next update.
If you paid the same amount and the compensation is different, you’re cheating on the user.
This is a really crazy phenomenon.

KoreanDexters · March 1, 2024, 11:06am

The second daily mission clear is not enabled at all.

KoreanDexters · March 2, 2024, 8:36am

Challenge Event (reword Bug) - Age of Empires IV / IV - Report a Bug - Age of Empires Forum

Lunar Faire Event Challenge reward Bug Problem - Age of Empires IV / IV - Report a Bug - Age of Empires Forum

Lunar Flare Login Reward Bug Problem - Age of Empires IV / IV - Report a Bug - Age of Empires Forum

There’s no reward coming in at all, what’s the point? - Age of Empires IV / IV - Report a Bug - Age of Empires Forum

I really appreciate it if you could make a ticket here as well. I’m really desperate.

KoreanDexters · October 23, 2024, 1:26pm

KoreanDexters · October 23, 2024, 1:27pm