🐞 Known Issues: Age of Empires 3: DE Live Release!

Age of Empires III: DE III - Report a Bug
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Here is a list of Known Issues we are tracking since encountering them during the closed beta. We will update this list as we discover new bugs, address issues, and prepare an official tracking page on the Age of Empires support site.

——— KNOWN ISSUES ———

:beetle: Asian Dynasties progress being reset.

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  • STATUS: We are aware of this issue
  • DETAILS: Several players are reporting that their Asian Dynasties progress is being reset. We are tracking reports here: The Asian Dynasties Campaign Progress Reset
  • WORKAROUND: None at this time.

:beetle: After adding a card to a deck, removing an upgrade card will instead remove the card next to it.

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  • STATUS: We are aware of this issue.
  • WORKAROUND: None at this time. You will need to re-add the correct card to your deck if it is removed.

:beetle: When using mods, lobbies that do not share the exact same mods will not be displayed.

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  • STATUS: We are aware of this issue
  • DETAILS: Matches should not be filtered when running mods, but will not appear at the moment if running mods that are not (also) being used in the game lobby.
  • WORKAROUND: Disable your mods to see all available game lobbies.

:beetle: The game suffers from an FPS drop when playing 4v4 using the ‘Fast’ speed.

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  • STATUS: We are aware of this issue.
  • DETAILS: 4v4 is possible, but has issues when playing on the ‘Fast’ speed setting.
  • WORKAROUND: It is recommended that you play at the ‘Normal’ speed unit this can be addressed.

:beetle: Chat rooms may appear empty in the chat browser even when others are present.

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  • STATUS: We are aware of this issue.
  • WORKAROUND: None at this time.

:beetle: In rare circumstances, players may receive a 'Connection Lost, Exiting Game" message joining a ranked game in a party.

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  • STATUS: We are aware of this issue.
  • WORKAROUND: None at this time.

:beetle: Online Lobbies appear in the Lobby Browser after toggling ‘Multiplayer’ to ‘LAN’.

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  • STATUS: We are aware of this issue.
  • WORKAROUND: None at this time.

:beetle: Cannot copy another player’s deck(s) when playing as the same civilization.

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  • STATUS: We are aware of this issue.
  • WORKAROUND: None at this time.
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4

——— FIXED ISSUES ———

:beetle: Game defaults to English language when the game region is set to Chinese.

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:beetle: HUD disappears when clicking “View Map” on the statistics screen after a game has ended.

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  • STATUS: Fixed in Update 3552
  • DETAILS: Pressing the button causes the UI to disappear permanently.

:beetle: Scrolling in the lobby browser returns the user to the top of the page.

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:beetle: Reporting a Lobby prevents the player from interacting with the report UI.

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  • STATUS: Fixed in Update 3552
  • DETAILS: You will not be able to interact with the report menu.

:beetle: Selection box can cause performance issues in certain languages.

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  • STATUS: Fixed in Update 5208
  • DETAILS: Players have specifically noted the issue in Simplified Chinese, but we are investigating the issue for all non-English languages.

:beetle: Issues with several cutscenes not playing.

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  • THREAD: In-game cinematic stuck
  • STATUS: Fixed in Update 5208
  • DETAILS: Players have mentioned the following cutscenes getting stuck:
    • “Reunion”
    • “Headed West”
    • “Back to Florida”

:beetle: Cannot re-bind camera movement to other keys.

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:beetle: Completing the “Pirates!” mission moves to the Asian Dynasties campaign.

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  • STATUS: Fixed in Update 5208
  • DETAILS: Report that it jumps to the final mission of the Indian campaign.

:beetle: Livestock rallies to the Town Center.

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  • STATUS: Fixed in Update 5208
  • DETAILS: This is a side-effect of the change which allows villagers to move on to collecting resources as soon as they finish constructing the Town Center. It appears to affect Sheep, Goats, and Yaks.

:beetle: “File transfer failed. Please ensure free disk space before retrying.” message when starting a multiplayer match even when enough disk space is available.

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:beetle: Leaderboard does not display Page 2.

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  • STATUS: Fixed in Update 9476
  • DETAILS: When visiting the leaderboard the first page shows players 1-51 then by pressing the >> button it goes to page 3 instead 2.

:beetle: CRASH! When loading the Silk Road or Lrg Silk Road map with at least 1 AI player.

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  • STATUS: Fixed in Update 9476
  • DETAILS: When the AI captures a Trading Post and then makes a plan to upgrade it on the Silk Road or Lrg Silk Road map, the game will crash.

:beetle: Art of War missions do not display/play localized text or VO.

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  • STATUS: Fixed in Update 9476
  • WORKAROUND: None at this time.
5 Likes
5

:scroll: Dec. 08 - Adjustments following the release of Update 9476