Losing game control when chatting with Chinese input method

:arrow_forward: GAME INFORMATION

:point_down: These details are CRITICAL; DO NOT skip them or your issue may not be reviewed.

  • **GAME BUILD #:101.101.54684.0 7491487 ######
  • **GAME PLATFORM: Steam
  • OPERATING SYSTEM: Windows 10

:arrow_forward: ISSUE EXPERIENCED

Press "enter" to open the chat, and when you switch the Microsoft pinyin input method to input Chinese, if you suddenly "alt+tab", the game will lose control, you can only watch it, you can't move it at all.

:arrow_forward: FREQUENCY OF ISSUE

75%

:arrow_forward: REPRODUCTION STEPS

:point_down: List CLEAR and DETAILED STEPS we can take to reproduce the issue ourselves… Be descriptive!

Here’s the steps to reproduce the issue:

"enter"open the chat
2. win+space to change input method
3.type
4.when typing , “alt+tab”
5.the game lose control, but it is still going , what i can do is just watch ,i cant move my screen ,i know what is happening ,but i just can’t do anything ,I have to restart the game.

:arrow_forward: EXPECTED RESULT

:point_down: What was SUPPOSED to happen if the bug you encountered were not present?
The game keep going.

:arrow_forward: IMAGE

:point_down: ALWAYS attach a PICTURE (.jpg, .png, .gif) or VIDEO (.mp4, YouTube link) that highlights the problem.


:arrow_forward: GAME FILES (SAVE / RECORDING)

:point_down: Attach a SAVE GAME (.aoe2spgame) or GAME RECORDING (.aoe2record) of the match where you encountered the issue. Link it below if using an external file service.
MP Replay v101.101.56005.0 @2021.11.30 204927 (2).aoe2record (6.3 MB)

Hi @XelNaga8080 !

Can you tell us which input method you use? A link with the instalation could be really nice.

Also, can you send to us a video? We cannot load your Replay

Thanks!

few of the chinese players that I play with having this problem on a daily basis. about 50% of the game 1 player will stuck and can’t do a thing.

Oh I see. Can you send me a link of which input method you use? Google maybe?

Thanks!

windows 10 settings, language , simplified chinese, microsoft pinyin input method


Thanks for the small tutorial :smiley: now I have the input method installed

I tried to reproduce this issue but I had no luck. When the suggestions appear in the top, then you alt tab and the game lose control?

I will try again in some days

I find a post about this problem. You can read it.

Hey, please try to reproduce on a mid/low-end PC. I used to experience this a lot on my Surface Book 2. I later switched to a Lenovo Legion 5 with Ryzen 7 and RTX 3070, and haven’t seen this issue since.

Try to switch input method with Win+Space multiple times, both in in-game chat and in mod manager’s search bar. You should be able to see it.

Hi guys,

Unfortunately, I could not reproduce your issue. However since many of you have reported it in different post we have created a ticket for further investigation.

Thanks!

We are now tracking this issue (=^▽^=)

1 Like

我和我的朋友们在这几个月遇到了无数次这个BUG,今天终于用手机录下来了,不知道对你们有没有帮助。

当我按win+space切换输入法的时候,切换的菜单没有消失,而是一直显示,再继续按win+space只会在几个输入法选项上停留,当我用想用鼠标去点一下或者点击其他地方的时候,切换菜单就消失了,这时候再切换回游戏,游戏就失去响应了。无论怎么按键盘和点击鼠标,都无法控制游戏,但是我还能看到游戏继续进行。

5 Likes

Hi everyone!

Are you still having this issue recently?

I often encountered this BUG before, mainly when switching language input method. The program can’t be controlled after this happens, but it still works, and the input commands can’t be delivered to the game.
However, this BUG is not triggered anytime and anywhere. You can use shortcut keys to switch input method in the game to try to reproduce it. The combination of Alt + Shift and CTRL keys is the trigger cause.

1 Like

Thanks for your answer @Dianstar !

We tried to reproduce this using Alt+ Shift instead of Windows + Bar but we did not find the issue. Is it possible for you to record a video where a keyboard is shown in the screen? So we know the exact steps you are doing

Thanks!